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Experts Corner
Communicating intelligently with existing customers is critical, and marketing spend is heavily weighted towards this pool. But businesses cannot afford to neglect prospecting activity. So, what techniques can businesses adopt to ensure that the search for new customers is both targeted and cost-efficient ?
David Jefferies, Marketing Director, Pitney Bowes
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Highlights
Getting Off on the Right Foot: Avoiding Common Master Data Management False Starts
Companies wishing to start a master data management (MDM) project may be unsure where and how to begin. After all, MDM is a journey and success or failure at the first step either defines or dooms the further evolution of the project.
by Ravi Shankar, Director of Product Marketing
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CRM Today - Web Services
A Buyer's Guide to CRM Functionality
Doc Type: White Paper
Format: HTML
Abstract: Learn how each CRM solution offers a unique palette of features defined by four essential functions: sales, marketing, support, and analytics. This white paper addresses all of these issues and more...
Topics: Customer Analytics | eCRM | Sales Force Automation | eBusiness | Customer Service | Web Services |
Industry: Finance | Retail | Healthcare
CRM Function: CRM ROI | Customer Profitability | Customer Retention
CRM Methology: CRM Implementation | CRM Overviews | CRM Definition
 
CRM Evaluation Guide: 100+ Questions Consultants Get Paid to Ask
Doc Type: White Paper
Format: HTML
Abstract: Not sure where to start your CRM selection process? There are many ways to make a bad decision and only a few ways to make a good one. Find out all the questions the consultants get paid to ask from award winning Entellium in this White Paper. Read more
Topics: Customer Analytics | eCRM | Sales Force Automation | eBusiness | Call Centers | Web Services | Email Marketing |
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI |
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews | CRM Definition
 
How to convert website visitors into Leads for efficient successful prospecting
Company: Engago Technologies Ltd.
Doc Type: White Paper
Pages: 13 Format: PDF Size: 171 kb
Abstract: As increasingly information is gathered using the Internet instead visiting trade shows or other events, where face to face meetings and conversations are possible, the potential buyer stays unknown for your Sales and Marketing teams. They have no clue and no starting point, thus missing out many lead opportunities.
Topics: eCRM | Web Services |
CRM Methology: CRM Strategy |
 
CRM Without Compromise: A Strategy for profitable growth
Author: By SAP America, Inc.
Doc Type: White Paper
Format: HTML
Abstract: CRM is a business strategy that helps organizations cope with three of today's most urgent business imperatives generating new growth, attaining operational excellence and enhancing competitive agility. Learn from SAP America, Inc. how the SAP Customer Relationship Management solution is right for all size businesses as you look to tackle these business imperatives. Read more
Topics: Customer Analytics | eCRM | Relationship Marketing | Partner Relationship Management | Sales Force Automation | eBusiness | Customer Service | Call Centers | Web Services | Email Marketing | Content Management
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews | CRM Definition
 
Solution-Provider Vendor Checklist
Author: By Microsoft
Doc Type: White Paper
Format: HTML
Abstract: Searching for the right solutions provider? Use this checklist to insure that you ask the right questions and cover all bases. InterDyn Business Microvar and Microsoft Dynamics CRM™ join together to lead you through how to pick a provider, what to ask, and making sure that you pick the right product and version that is best for your business. Read more
Topics: Customer Analytics | eCRM | Partner Relationship Management | Sales Force Automation | Business Intelligence | Data Mining | eBusiness | Web Services | Email Marketing | Enterprise Resource Planning | Content Management
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI |
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
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