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What is CR Marketing
Customer Relationship Marketing is a practice that encompasses all marketing activities directed toward establishing, developing, and maintaining successful customer relationships. The focus of relationship marketing is on developing long-term relationships and improving corporate performance through customer loyalty and customer retention.
Experts Corner
How can targeted loyalty programs help you ride out a slowing economy?
Andy Wood, MD, GI Insight
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Highlights
Digital Inserts for Online Transpromo
The employment of transactional documents such as bills and statements as an advertising medium is already a tentative reality. Such advertising – christened with the recently coined jargon word of ‘transpromo’ – is yet quite rare in the UK, with major brands proving slow to capitalise on the digital print technology that enable them to utilise this white space opportunity.
by Damian Coverdale, Media Sales Director
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Marketing Corner
Learn more about all the new trends in the marketing industry. Improve your organization's long-term profitability through customer loyalty and customer retention. Marketing Corner covers mainly search engine and email marketing, database marketing, relationship marketing, brand and direct marketing issues.
CRM Today - Relationship Marketing
The Marketing VP's Guide to Achieving Results with Marketing Automation
Author: By Pivotal
Doc Type: White Paper
Format: HTML
Abstract: Learn how to get your customers to listen by reaching them effectively. See how to leverage all your data collected to develop a complete picture of your customers. And execute on this information through a thought out marketing campaign with fewer resources and smaller budgets than ever before. This whitepaper walks you through all the steps to make you achieve results. >>>
Topics: Customer Analytics | Relationship Marketing | Customer Service |
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy | CRM Overviews |
 
CRM Leaves Marketers in the Lurch
Author: By Jon Jacobson, MD & Co-Founder
Doc Type: Article
Pages: 4 Format: PDF Size: 0 kb
Abstract: Lauded for its 360 degree view of the customer, CRM vendors have focused primarily on sales needs, leaving marketers in the lurch when it comes to functionality. Jon Jacobson, MD and co-founder of Global Vision, a software and consultancy company focusing on CRM and Relationship Marketing, speaks about new CRM trends that will be a boon for marketers.
Topics: Relationship Marketing |
CRM Methology: CRM Implementation |
 
D Loves E – Integrating direct mail with digital media
Author: By Thierry Saada, Director of Sector Marketing
Company: Royal Mail
Doc Type: Article Highlights
Abstract: It’s safe to say that the internet and other digital channels like email and SMS have been instrumental in driving the communications revolution we’re currently experiencing. For marketers, these new channels present yet another route to customers and have increasingly been part of a brand's overall marketing and communications strategy.
Topics: Relationship Marketing |
CRM Methology: CRM Strategy |
 
The Unexpected Costs of Free CRM
Author: By VendorGuru
Doc Type: White Paper
Format: HTML
Abstract: If you've recently been exploring customer relationship management (CRM) tools, it is important to know that the "free" solutions don't always stack up. This guide explores the hidden costs an pitfalls of free CRM. Read More...
Topics: eCRM | Relationship Marketing | Partner Relationship Management | Sales Force Automation | eBusiness | Content Management
Industry: Finance | Telco | Retail |
CRM Function: CRM ROI | Customer Profitability |
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
How to increase Marketing Efficiency to Gain and Retain Customers
Author: By Soffront Software, Inc.
Doc Type: White Paper
Format: HTML
Abstract: Target your customers more efficiently by improving your markeing processes. CRM Software tools are designed to help automate these processes. This paper discusses the marketing challenges of today and examines how marketing automation and CRM software help solve these challenges. Details include the following "how to" items: Easily access a complete view of the customer...
Topics: eCRM | Relationship Marketing | Knowledge Management | Data Mining | eBusiness | Email Marketing | Content Management
Industry: Finance | Telco | Retail | Healthcare
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability |
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
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