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What is PRM
Partner Relationship Management (PRM) is a business strategy for developing and improving relations between companies and their suppliers-channel partners. There are many CRM providers that have incorporated PRM features in their software applications. PRM can be also considered a component of customer relationship management (CRM) that serves the relationships of channel partnerships.
Experts Corner
Communicating intelligently with existing customers is critical, and marketing spend is heavily weighted towards this pool. But businesses cannot afford to neglect prospecting activity. So, what techniques can businesses adopt to ensure that the search for new customers is both targeted and cost-efficient ?
David Jefferies, Marketing Director, Pitney Bowes
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Highlights
Getting Off on the Right Foot: Avoiding Common Master Data Management False Starts
Companies wishing to start a master data management (MDM) project may be unsure where and how to begin. After all, MDM is a journey and success or failure at the first step either defines or dooms the further evolution of the project.
by Ravi Shankar, Director of Product Marketing
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CRM Today - Partner Relationship Management
Pivotal
Pivotal offers customer-driven CRM solutions and over 10 years of expertise with over 1,800 customers. Pivotal enables companies to deliver a customer experience that sets them apart. Over the years, Pivotal has helped a range of companies manage sales, marketing, and customer services processes for optimal advantage, and maximum return on investment. They’ve helped companies such as Sharp Electronics, Centrex Homes, Farm Credit Services of America and Primera Blue Cross manage their sales, marketing and customer services processes to deliver a customer experience that sets them apart.

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The Unexpected Costs of Free CRM
Author: By VendorGuru
Doc Type: White Paper
Format: HTML
Abstract: If you've recently been exploring customer relationship management (CRM) tools, it is important to know that the "free" solutions don't always stack up. This guide explores the hidden costs an pitfalls of free CRM. Read More...
Topics: eCRM | Relationship Marketing | Partner Relationship Management | Sales Force Automation | eBusiness | Content Management
Industry: Finance | Telco | Retail |
CRM Function: CRM ROI | Customer Profitability |
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
Integrated Sales and Marketing for Consumer Products Companies
Author: By SAP America, Inc.
Doc Type: White Paper
Format: HTML
Abstract: In this Whitepaper, explore how consumer products executives are gaining actionable market intelligence and clear visibility into all aspects of the enterprise, its suppliers, and customers to execute brand strategies efficiently at the shelf level. The key to their success is: an integrated sales and marketing approach.Read more
Topics: Customer Analytics | eCRM | Relationship Marketing | Knowledge Management | Partner Relationship Management | Business Intelligence | Data Mining | eBusiness | Customer Service | Email Marketing | Supply Chain Management | Enterprise Resource Planning | Billing & Account Management | Content Management
Industry: Retail |
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews | CRM Definition
 
Sales Performance Management: Maximize Profits with Comprehensive Sales Processes
Author: By SAP America, Inc.
Doc Type: White Paper
Format: HTML
Abstract: Productive sales forces require a clear and detailed view of prospects, customers, and the market - and the ability to turn that insight into action. Learn from SAP Customer Relationship Management, how their solutions can help your business get ahead. Read more
Topics: Customer Analytics | eCRM | Relationship Marketing | Knowledge Management | Partner Relationship Management | Sales Force Automation | Data Mining | eBusiness | Email Marketing |
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI | Customer Profitability |
CRM Methology: CRM Strategy | CRM Overviews |
 
CRM Without Compromise: A Strategy for profitable growth
Author: By SAP America, Inc.
Doc Type: White Paper
Format: HTML
Abstract: CRM is a business strategy that helps organizations cope with three of today's most urgent business imperatives generating new growth, attaining operational excellence and enhancing competitive agility. Learn from SAP America, Inc. how the SAP Customer Relationship Management solution is right for all size businesses as you look to tackle these business imperatives. Read more
Topics: Customer Analytics | eCRM | Relationship Marketing | Partner Relationship Management | Sales Force Automation | eBusiness | Customer Service | Call Centers | Web Services | Email Marketing | Content Management
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews | CRM Definition
 
Solution-Provider Vendor Checklist
Author: By Microsoft
Doc Type: White Paper
Format: HTML
Abstract: Searching for the right solutions provider? Use this checklist to insure that you ask the right questions and cover all bases. InterDyn Business Microvar and Microsoft Dynamics CRM™ join together to lead you through how to pick a provider, what to ask, and making sure that you pick the right product and version that is best for your business. Read more
Topics: Customer Analytics | eCRM | Partner Relationship Management | Sales Force Automation | Business Intelligence | Data Mining | eBusiness | Web Services | Email Marketing | Enterprise Resource Planning | Content Management
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI |
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
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