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What is PRM
Partner Relationship Management (PRM) is a business strategy for developing and improving relations between companies and their suppliers-channel partners. There are many CRM providers that have incorporated PRM features in their software applications. PRM can be also considered a component of customer relationship management (CRM) that serves the relationships of channel partnerships.
Experts Corner
How can targeted loyalty programs help you ride out a slowing economy?
Andy Wood, MD, GI Insight
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Highlights
Digital Inserts for Online Transpromo
The employment of transactional documents such as bills and statements as an advertising medium is already a tentative reality. Such advertising – christened with the recently coined jargon word of ‘transpromo’ – is yet quite rare in the UK, with major brands proving slow to capitalise on the digital print technology that enable them to utilise this white space opportunity.
by Damian Coverdale, Media Sales Director
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CRM Today - Partner Relationship Management
Pivotal
Pivotal offers customer-driven CRM solutions and over 10 years of expertise with over 1,800 customers. Pivotal enables companies to deliver a customer experience that sets them apart. Over the years, Pivotal has helped a range of companies manage sales, marketing, and customer services processes for optimal advantage, and maximum return on investment. They’ve helped companies such as Sharp Electronics, Centrex Homes, Farm Credit Services of America and Primera Blue Cross manage their sales, marketing and customer services processes to deliver a customer experience that sets them apart.

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CRM Portals: Get Information to the People who need it the Most
Company: Soffront Software
Doc Type: White Paper
Format: HTML
Abstract: Learn how CRM portals can add value to your business by delivering information to the people who need it the most: Customers, Partners & Employees. This whitepaper gives a basic definition of a Portal, as well as the ke characteristics of CRM portals. Fill out the questions on the right to learn more and find out about Soffront CRM>>>
Topics: Knowledge Management | Partner Relationship Management | Customer Service |
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI |
CRM Methology: CRM Implementation | CRM Definition
 
The Silver Bullet for SFA
Author: By NetSuite
Doc Type: White Paper
Format: PDF Size: 47 kb
Abstract: Traditional Sales Force Automation (SFA) solutions can't always provide a complete view of the customer. Many of them leave major "blind spots" in areas like order status, invoices, inventory, fulfillment status and more. An effective SFA solution allows your business to get a true 360-degree view of all important customer data in real time—helping your sales team increase revenue. Download this FREE whitepaper and get matched to learn how NetSuite’s on-demand CRM solutions can help your business by filling out the forms on the right hand side.>>>
Topics: Partner Relationship Management | Sales Force Automation | Customer Service |
Industry: Finance | Telco | Retail | Utilities | Healthcare
CRM Function: Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy |
 
Leveraging the Power of Industry Specific CRM
Author: By VendorGuru
Company: VendorGuru
Doc Type: White Paper
Format: HTML
Abstract: Read this whitepaper to learn about industry specific applications of CRM that are a fit for your business. In the process, get matched to CRM Vendors who can help you in your search.
Topics: eCRM | Partner Relationship Management | Sales Force Automation |
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI | Customer Retention
CRM Methology: CRM Strategy | CRM Implementation |
 
The Unexpected Costs of Free CRM
Author: By VendorGuru
Doc Type: White Paper
Format: HTML
Abstract: If you've recently been exploring customer relationship management (CRM) tools, it is important to know that the "free" solutions don't always stack up. This guide explores the hidden costs an pitfalls of free CRM. Read More...
Topics: eCRM | Relationship Marketing | Partner Relationship Management | Sales Force Automation | eBusiness | Content Management
Industry: Finance | Telco | Retail |
CRM Function: CRM ROI | Customer Profitability |
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
Integrated Sales and Marketing for Consumer Products Companies
Author: By SAP America, Inc.
Doc Type: White Paper
Format: HTML
Abstract: In this Whitepaper, explore how consumer products executives are gaining actionable market intelligence and clear visibility into all aspects of the enterprise, its suppliers, and customers to execute brand strategies efficiently at the shelf level. The key to their success is: an integrated sales and marketing approach.
Topics: Customer Analytics | eCRM | Relationship Marketing | Knowledge Management | Partner Relationship Management | Business Intelligence | Data Mining | eBusiness | Customer Service | Email Marketing | Supply Chain Management | Enterprise Resource Planning | Billing & Account Management | Content Management
Industry: Retail |
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews | CRM Definition
 
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