Monday, 24 May 2004 - Issue No 93- by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.

In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
Vendors
Attempt to Woo Customers with Mix of Packaged and Custom Speech Solutions
ERP
Vendor Choice is Largely Irrelevant In Achieving World-Class Finance
Performance
Survey
Reveals Broadband Providers as Preferred Source for Business Class Services
Gartner
Says Outsourcing Will Continue to Be the Main Driver for Growth in IT
Services
Web
Services Management Market Set To Expand Dramatically
Read
more news from this category
Oracle
Works With Key Partners to Streamline End-to-End Payments Processing
GoldMine
Mobile Edition Expands FrontRange Solutions Market Leading CRM Suite
PeopleSoft
Enterprise CRM 8.9 Announced
Sun
Microsystems and Sungard Announce New Low-Cost Sun Disaster Recovery
Managed Services
SAS®
Marketing Automation Solution For Retail Launched
Read
more news from this category
Ann
Taylor Renews Customer Care Contract with Convergys
Altitude
Software Broadens Reach in Eastern Europe with Black Sea Consulting
Teleperformance
USA Acquires 85% of CallTech Communications
InfoCision
To Replace Contact Center With Interactive Intelligence
Qantas
awards IBM Global Services IT services contract
Read
more news from this category
Kehoe
Tile & Stone With Siebel CRM OnDemand
A&E
Chooses ATG for Analyzing Customer Behavior
Onyx
Embedded CRM Selected by MEMBERS Development Company, LLC and Inforte
Corp.
Ace
Hardware Selects Teradata CRM Solutions
Cinergy
Communications Selects FootPrints for eService
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more news from this category
Primus
Receives 2004 CRM Excellence Award
eGain's
Knowledge Management Solution Receives "CRM Excellence" Award
for 2004
National
Customer Support Center to Open in Yakima
HP
Named Technology Supplier of the Year by Wal-Mart
Reynolds
and Reynolds Named Best Customer Service Organization
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more news from this category
Cincom
and CEO, Tom Nies, Finalist for 2004 Technology Entrepreneur of the
Year Award
Simon
Verdon Elected as Chairman of Noetica's Synthesys User Group
Sun
Microsystems Appoints John Fowler as Executive Vice President of Network
Systems
Harte-Hanks
Announces Retirement of James L. Johnson from Board
Read
more news from this category
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