Monday, 17 May 2004 - Issue No 92- by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.
In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
Survey
Shows Contact Centres Shift Towards Customer Satisfaction
Gartner
Says More than 25 Percent of Critical Data Used in Large Corporations
is Flawed
Majority
of UK Companies Regards Legacy Systems As Crucial to Customer Service
Delivery
Datamonitor
Projects Changes In Banks' IT Investments
European
Service Providers Abandoning Introspection To Put Customers First
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more news from this category
SAP
Introduces CRM, ERP and Vertical Industry Packaged Offerings for Midmarket
Companies
ServicePower
Announces Availability of SERVICEPower Version 5.3
Business
Objects Launches New Global Partner Program
KANA
Unveils KANA OnDemand
Siebel
Systems Introduces First Industry-Specific Hosted CRM
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more news from this category
HP
Announces Two Acquisitions to Extend IT Service Management Capabilities
Whitehill
Technologies announces OEM partnership with Crawford Technologies
Teradata
and Microsoft Announce Joint Support for Customers
Surebridge
to be Acquired by NaviSite, Inc.
Amae
Software Licenses Customer Integration Suite To TiVo
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more news from this category
JMJ
Associates Chooses salesforce.com Over Microsoft CRM
MasterCard
Adopts Oracle Database and Oracle Real Application Clusters
Vodafone
Hungary Selects Amdocs
U.S.
Bank Bolsters CRM Program With SAS® Analytics
TELUS
Chooses Nuance and Sun Microsystems to Offer Hosted Voice Automation
Solutions
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more news from this category
Cognos
Again Named a Market Leader in Business Intelligence
LumenVox
Receives "CRM Excellence'' Award for 2004
ATA
Airlines Saves with RightNow
FrontRange
Solutions Receives “CRM Excellence” Award for 2004
Pivotal
Asset Management Rated the Top CRM System
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more news from this category
SAS
CEO Jim Goodnight Wins Stevie Award for Best Executive
Vignette
Appoints Industry Visionary Kathleen Earley To Board Of Directors
Charles
E. Sykes Appointed President of Sykes Enterprises
Witness
Systems Extends International Growth With Appointment of Senior Executive
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more news from this category
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