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 CRM2day >> CRM News Digest
Monday, 3 May 2004 - Issue No 90 - by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

Two Thirds of European Companies Don't Have Access to Real-Time Customer Intelligence

Survey Uncovers Need for ECM Vendors to Meet a Wide Range of Customer Requirements

IBM Survey Shows Companies Gaining Strategic Value From CRM Initiatives

Relationship Management Must Take Center Stage in 2004

Number of Call Centers in Europe, the Middle East and Africa Will Double

Read more news from this category

2. Products & Services

SPSS Predictive Analytic Application Helps Marketers Optimize Campaigns

Genesys and IBM to Deliver Speech-enable Service Solutions

NetSuite Announces Netsuite 9.5 UK Edition

eLoyalty Announces Launch of Converged Internet Protocol (IP) ROI Calculator and Methodology

Noetica Launches Synthesys Scripted Call Recycling

Read more news from this category

3. Business Deals

Fair Isaac and London Bridge Announce Recommended Offer to Acquire London Bridge Shares

Sento Seals “Get Out The Vote” Contract

Convergys Acquires Two Asian Companies

Concerto Acquires CenterForce Solutions

Read more news from this category

4. Corporate Orders

KnowledgeBase Solutions Partners with RightAnswers for all the Answers

Oil and Gas Companies Tap Upstream Applications from SAP for Business Success

PLD Group Enriches Customer Service With Oracle(R) Daily Business Intelligence

Avaya Selected as Morgan Stanley's Voice Platform

ShopNBC Selects Envision Click2Coach to Enhance Customer Service

Read more news from this category

5. Corporate Performance

eOn Receives Award at China Event

Leading Consumer-Oriented Busineses Showcase E.Piphany Software Implementations at Gartner CRM Summit

etalk Wins 2004 CRM Excellence Award

SAS Named as Finalist in Six Categories of the 2004 American Business Awards

Market Leading CRM Resellers Choose ACCPAC CRM

Read more news from this category

6. HR Watch

Positive Software Systems Appoints VPs of Business Development and Solutions Consulting

Hummingbird Announces the Appointment of Two Additional Independent Board Members to its Board of Directors

Epsilon Names New Chief Privacy Officer

Read more news from this category

Submit your company's news stories to CRM Today and get in touch with the CRM marketplace and our 17,000+ associate members.

The email address for your subscription is !*EMAIL*!

If you want to subscribe to this newsletter, send a blank message to crmnews@crm2day.com.

If you like what you're reading - Pass it Along! Feel free to forward this newsletter to friends or colleagues who are interested in the best CRM related news on the Web today.

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