Monday, 01 March 2004 - Issue No 85 - by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.
In this newsletter, you'll find the top news
headlines that were published
on CRM Today last week.
|
We invite you to
attend:
Purdue University's Call
Center Campus April 6-8, 2004, The Wyndham Casa Marina Resort,
Key West, FL
Call Center Campus
is a unique industry event that provides and intimate setting for
call center professionals to come together for cutting edge
research, education, and networking. Attendees walk away from this
event re-energized with an action plan for improvements within their
own organization. Click here to learn more... |
Survey Results Reveal Email Attitudes
and Purchase Behaviors Among Retail Consumers
Majority Of UK Organisations Falling
Short Of Their Real Time Aspirations
Emerging U.S. Federal Government Sector
Presents Source of Revenue Growth For IT Vendors
Harte-Hanks Study Examines B-To-B E-Mail
Campaigns, Trends & Best Practices
Timely and Accurate Business Analytics
Can Differentiate Winners From Losers in Any Market
Read more news
from this category
IEX Offers Advanced Solution for Contact
Center Performance Management
Cisco Systems Expands Customer Contact
Portfolio
Witness Systems Unveils Back Office
Performance Management Initiative
UniPress Expands FootPrints Service Desk
Product Line
Epicor Enhances Manage
2000
Read more news from
this category
CDC Software Completes Acquisition of
Pivotal
SR.Teleperformance Strengthens its
Presence in Germany with Aquisition
HP to Expand Services Portfolio with
Acquisition of Triaton
Verity To Acquire
NativeMinds Assets
Mastercard Advisors
Announces Acquisition Of Towergroup From Reuters
Read more news from this
category
Oracle and Phonetic Systems
Partner
Verint Systems And Customer Relationship
Metrics Partner
Averitt Express Selects Rockwell
FirstPoint Contact Call Center Solutions
KANA Announces Integration of KANA IQ
with IBM WebSphere Portal Family
Allegro Microsystems Inc. To Boost Yield
With SAS® Process Intelligence
Read more news from
this category
Salesforce.com Marks Major
Milestones
GoToAssist Selected by Healthcare for
Help-Desk Performance
Verint ULTRA Intelligent Recording
Awarded 2004 Product of the Year
Formula Telecom Awarded 3G Billing
System Contracts in Asia and Western Europe
Sun Microsystems Recognized as Strategic
IT Vendor
Read more news from
this category
Vince Dooley, University of Georgia
Director of Athletics, Joins Firstwave Board of Directors
Walker Information Announces
VP
Sabio Appoints Lisa Olafsdottir to Head
Quality Monitoring Practice
New Chairman and CEO Appointed for
Genesys
Read more news from this
category
Submit
your company's news stories to CRM Today and get in touch
with the CRM marketplace and our 17,000+ associate members.
The email address for your subscription
is !*EMAIL*!
If you want to subscribe to this
newsletter, send a blank message to crmnews@crm2day.com.
If you like what you're reading - Pass
it Along! Feel free to forward this newsletter to friends
or colleagues who are interested in the best CRM related news on the
Web today.
If you prefer not to receive the optional
newsletter "CRM News Digest" then you just have to reply to
this email including the word "remove" in the subject
line. Please notice that in this case you will not be removed
from our associate member list, as this newsletter is optional to our
members.
We respect your privacy and never reveal,
sell or rent your personal information to any third party. We invite
you to read our privacy
policy.
Thank you for your interest in CRM
Today!