Monday, 09 February 2004 - Issue No 83 - by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest" newsletter.
In this newsletter, you'll find the top news
headlines that were published
on CRM Today last week.
| We invite you
to attend:
IIR's CRM & Retention Strategies For Telecoms Operators
29-31 March 2004, Boscolo Plaza, Nice, France
Both fixed and mobile operators alike are suffering
from customer defections, but few have come up with effective
strategies that have turned the situation around. This is the
only industry event that has been specifically designed to enable
telecoms operators to address this pressing need.
Click here to learn more...
|
Call Center Excellence: Developing Service
Representatives into High-Sellers
Butler Group Warns Against Division
of Business Requirements and IT
Gartner Scopes Business Intelligence
Market for 2004
Leaders Are Most Important Asset Within
IT Organization, Says META Group
New IDC Study on Implementing Customer
Relationship Management Applications Reveals Impressive ROI
Read more news
from this category
Pegasystems Launches Comprehensive Set
of BPM Solutions
CosmoCom Offers Utility Pricing to Service
Providers
IBM Unveils New Software Solutions for
Banking, Finance and Insurance Customers
NetByTel Launches List Removal Solution
Salesforce.com Teams Up With Nextel
Read more news from
this category
Witness Systems and BenchmarkPortal
Announce Exclusive Partnership
Oracle Ups Bid for PeopleSoft
HP to Acquire Novadigm and Consera Software
Siebel Systems Completes
Acquisition of Ineto Services
Leading Pharmaceutical Company Extends
National Services Contract With Dendrite
Read more news from this category
First Consulting Group Enters Siebel
CRM Support Service Market
Sons of Norway Goes Live With Wintouch
eCRM Portals
Remedy and Apropos Form Alliance
Lloyd’s Market Insurer Amlin Plc
Selects MicroStrategy as Business Intelligence Standard
Blue Pumpkin Powers Up DTE Energy’s
Customer Service Operations
Read more news from
this category
Aspect Communications Announces SAP
Certification
World Renowned Organizations Harness
the Power of Oracle(r) Database 10g
KANA IQ 8 Receives 2003 Product Of The
Year Honor From Customer Inter@Ction Solutions Magazine
SAS Strengthens Global Leadership In
Risk Management
Frost & Sullivan Recognizes Avaya
as Overall Market Leadership For Asia Pacific iCRM Market
Read more news from
this category
Avaya Strengthens Leadership Team in
Europe, Middle East and Africa
Chordiant Software Appoints Don Morrison
as President
FrontRange Solutions Adds Proven Industry
Expertise to Executive Team
Vignette Appoints Former Deputy Chief
Information Officer of U.S. Army to Government Advisory Board
Read more news from this category
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