Dear Associate Member,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

Manufacturing and Financial Services Provide Strong Markets for Application Software in North America, Reveals IDC

FSIs Forecasted to Spend $4.8bn on Business Intelligence and Analytics

A Bad Online Experience has an Adverse Effect on Offline Sales

Consumer Businesses in for Major Profits This Holiday Season

IT Spending Increases in Retail Industry and Shifts Priorities

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Siebel Systems and IBM Launch Siebel CRM OnDemand

Aspect Redefines Contact Center Analysis and Reporting

SAP Launches “Powered by SAP NetWeaver™” Initiative

Witness Extends Learning Environment

Salesnet Introduces Online CRM

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Avaya Completes Acquisition of VISTA Assets

Nordea and IBM Sign Agreement on IT Partnership

Group 1 Software Completes Purchase of Sagent Assets

HP Wins U.S. Army Contract Worth up to $500 Million

Intel and SAS Join Forces to Expand Business Intelligence Throughout the Enterprise

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KLM Selects E.Piphany® Customer Relationship Management Software Solution

Spanish Telco Comunitel Selects Altitude uCI Customer Interaction Management (CIM) Solution

Regio-i Standardizes on Vignette

First Internet Bank of Indiana Reduces Email Volume With RightNow

Cascade Natural Gas Selects MicroStrategy as Business Intelligence
Standard

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Frost & Sullivan Recognizes NICE as #1 in Worldwide Quality Monitoring Market

Blue Pumpkin Named to INC 500 List of Fastest-Growing Private Companies

Etalk Advisor Wins TMC Labs Innovation Award

Amdocs Captures Leading Global Market Share Position

Global Mining Companies Choose SAP as Leading Partner for Business Success

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Gartner, Inc. Announces Two Senior Executive Promotions

Michael Mahan Joins Yankee Group Leadership Team

Harte-Hanks Elects New Director

Avaya Appoints Roland Richter as Vice President for Northern Europe

Antonis Yacoumis Joins Atmyside

Read more news from this category

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