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Monday, 15 September 2003 - Issue No 69 - by CRM Today

Dear Associate Member,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

We invite you to attend:
Customer Relationship Management 2003,
7-9 October 2003, Olympia, London, UK.

CRM 2003 has firmly established itself as the flagship customer relationship management event in the UK. The event offers the ultimate learning opportunity for anyone looking to implement a CRM strategy, through to making the best of your current CRM investment, Citizen relationship management, the IT and ASP issues through to Wireless and Mobile CRM.

REGISTER NOW at www.crmevent.co.uk

1. Research Reports

Broadband DSL Maintains a Healthy Growth

Financial Institutions Suffer Extensive Losses Due to Poor Data

IDC Survey Shows Heavy Focus on Infrastructure Upgrades, But End-Users Still Cautious

Popularity of Hosted CRM Applications Continues to Grow, According to New Aberdeen Group Report

High-tech Companies Display Minimal Changes in Online Customer Respect

Read more news from this category

2. Products & Services

Chordiant Announces Chordiant Customer Collaboration Program

SAS Enhances Human Capital Management Solution

SAP Enhances CRM Analytics

Siebel Solutions to Improve Contact Center and Sales Effectiveness

Oracle Unveils New Grid Management Software

Read more news from this category

3. Business Deals

Sun Microsystems and NCR Sign Global Alliance

SyntelliRead Joins Pegasystems Alliance Program

IBM and LEGATO Team to Bring Email Solutions to Market

M-Tech Teams with RSA

Primus Knowledge Solutions Completes Acquisition of Broad Daylight

Read more news from this category

4. Corporate Orders

Apropos Technology to Integrate "Universal Queue" Technology With PeopleSoft CRM v8.8

PASS IT Consulting Selects CosmoCom

New Premier-U.S. Health & Human Services Project Supprted by Microstrategy

HP Extends Adaptive Enterprise Portfolio with Support for Oracle 10g

Recall Selects Group 1's DOC1 Suite To Generate Customer Invoices

Read more news from this category

5. Corporate Performance

FrontRange Solutions' GoldMine Receives CRM Magazine's 2003 Market Leader Award

Small Businesses Market Better with Best Software's ACT! and KMT Software's High Impact eMail for ACT

Amdocs Selected as a 2003 CRM Market Leader by CRM Magazine

RightNow Customer MyFamily.com Wins CRM Magazine’s ‘2003 CRM Elite’ Award

KMWorld Magazine Names KnowledgeBase.net a Trend Setting Product for 2003

Read more news from this category

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