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Monday, 07 April 2003 - Issue No 59 - by CRM Today

Dear Associate Member,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

We invite you to check the new Job Center of CRM Today and submit your organization's job offer or resume online for free!

1. Research Reports

European Retail Banks Set to Transform

Growing End-User Awareness of Benefits Drives Adoption of Core Speech Technologies

Large Organizations Require Three to Five Business Intelligence Tools

Worldwide IT Spending in 2003 Set to Grow

News Websites Popular for Net Users

Read more news from this category

2. Products & Services

SAS Provides CRM Solution for Financial Services

Surado Releases CRM Enterprise Application Integration Module

Best Software Introduces ACT! Link for Pocket PC

Safeharbor Technology Launches On Line Banking Support Services 3.0

SupportSoft Announces New Knowledge Center Software Release

Read more news from this category

3. Business Deals

AsiaInfo Brings CRM to China

Oracle and Dell Expand Partnership

Sprint, Novatel Wireless and HP Work Together

Cognos and IBM Expand Relationship

Investment Consortium Acquires Altitude Software

Read more news from this category

4. Corporate Orders

BT Selects CosmoCall Universe

T-Mobile Deploys Amdocs ClarifyCRM

Hertz Installs Rockwell FirstPoint Contact Solution

Astea's Alliance CRM Suite Implemented by Thames Valley Fire

PepsiCo France Selects WebForceCG from Dendrite

Read more news from this category

5. Corporate Performance

Infonet Achieves Leader Quadrant Position

Witness Systems Receives `Product of the Year' Honors

Sun's Midmarket Strategy Paying Off

StayinFront Executes Plan During Challenging Economic Times

Leading Consumer Product Companies Choose SAP for CRM Success

Read more news from this category

6. HR Watch

Nuance Announces New President and CEO

Unisys Appoints Elizabeth Douglass Vice President, Communications

Responsys Appoints Howard Koenig as Chief Executive Officer

Kana Appoints New President

E.piphany Appoints Senior Vice President of Worldwide Marketing

Read more news from this category

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