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Monday, 24 February 2003 - Issue No 53 - by CRM Today

Dear Associate Member,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

We invite you to check the new Job Center of CRM Today and submit your organization's job offer or resume online for free!

1. Research Reports

New North America Online Report Says Baby Boomers, Teens, Minorities, Women Key to Internet's Future Growth

Retail Banks Give Investment in Branch Renewal Priority Over eChannels

Online Privacy Policies Pay Off

Online Self-Service Solutions Will Be Key Differentiator for Electronic Bill Presentment and Payment Vendors

Danish Market for IT to SMBs to Grow Further

Read more news from this category

2. Products & Services

Kaidara Announces Delivery of Kaidara Text2Data

Knowlagent Announces Latest Product Release

Epicor Announces New Version of its CRM Solution

New Services From Sun Speed the Deployment of Network Computing Elements

SAS Delivers Supply Chain Intelligence

Read more news from this category

3. Business Deals

Hitachi and Oracle Deliver Worldwide Integrated Solutions for Data Storage

Visteon and IBM to Partner

HP and BEA Optimize BEA WebLogic Server for HP Itanium 2-based Solutions

Witness Systems Extends Performance Analysis Capabilities with CallMiner Partnership

Firstwave Technologies Partner with QAS

Read more news from this category

4. Corporate Orders

StayinFront Selected to Provide CRM System for Auxilium

KANA Enables Airlines to Quickly Respond to Consumer Trends in Customer Service

Tripos Selects Siebel eBusiness 7

eBay Signs On with Blue Pumpkin to Enhance Customer Service

ONO Standardizes on Amdocs ClarifyCRM

Read more news from this category

5. Corporate Performance

Aspect eWorkforce Management Continues to Dominate in Enterprise Market

Unica Corporation Positioned as a Leader in Customer Relationship Optimization Quadrant

CM Insight Wins CRM Award

Concerto Software Expands Asia Pacific Presence

Blue Pumpkin Sparks Higher Customer Service for Mitsubishi Motors

Read more news from this category

6. HR Watch

Aberdeen Group Names Sandra Tubbs Senior Vice President of Sales and Marketing

Marketswitch Appoints Peter Martin Senior Vice President of Worldwide Sales

SAS Enhances its Management Team to Support Supply Chain Initiative

Towergroup Welcomes Research Industry Veteran Maureen Hesney

Chordiant France Strengthens its Team

Read more news from this category

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