CRM Today - CRM News Digest Newsletter

CRM News Digest Archive

   Volume 45
   Volume 46
   Volume 47
   Volume 48
   Volume 49
   Volume 50
   Volume 51
   Volume 52
   Volume 53
   Volume 54
   Volume 55
   Volume 56
   Volume 57
   Volume 58
   Volume 59
   Volume 60
   Volume 61
   Volume 62
   Volume 63
   Volume 64
   Volume 65
   Volume 66
   Volume 67
   Volume 68
   Volume 69
   Volume 70
   Volume 71
   Volume 72
   Volume 73
   Volume 74
   Volume 75
   Volume 76
   Volume 77
   Volume 78
   Volume 79
   Volume 80
   Volume 81
   Volume 82
   Volume 83
   Volume 84
   Volume 85
   Volume 86
   Volume 87
   Volume 88
   Volume 89
   Volume 90
   Volume 91
   Volume 92
   Volume 93
   Volume 94
   Volume 95
   Volume 96
   Volume 97
   Volume 98
   Volume 99
   Volume 100
   Volume 101
   Volume 102
   Volume 103
   Volume 104
   Volume 105
   Volume 106
   Volume 107
   Volume 108
   Volume 109
   Volume 110
   Volume 111
   Volume 112
   Volume 113
   Volume 114
   Volume 115
   Volume 116
   Volume 117
   Volume 118
   Volume 119
   Volume 120
   Volume 121
   Volume 122
   Volume 123
   Volume 124
   Volume 125
   Volume 126
   Volume 127
   Volume 128
   Volume 129
   Volume 130
   Volume 131
   Volume 132
   Volume 133
   Volume 134
   Volume 135
   Volume 136
   Volume 137
   Volume 138
   Volume 139
   Volume 140
   Volume 141
   Volume 142
   Volume 143
   Volume 144
   Volume 145
   Volume 146
   Volume 147
   Volume 148
   Volume 149
   Volume 150
   Volume 151
   Volume 152
   Volume 250
   Volume 251
   Volume 252
   Volume 253
   Volume 254
   Volume 255
   Volume 256
   Volume 257
   Volume 259
   Volume 260
   Volume 261
   Volume 262
   Volume 263
   Volume 265
   Volume 266
   Volume 267
   Volume 268
   Volume 269
   Volume 270
   Volume 271
   Volume 272

CRMzine Archive

   Volume 23
   Volume 24
   Volume 25
   Volume 26
   Volume 27
   Volume 28
   Volume 29
   Volume 30
   Volume 31
   Volume 36
   Volume 37
   Volume 38
   Volume 39
   Volume 40
   Volume 41
   Volume 42
   Volume 43
   Volume 44
   Volume 45
   Volume 46
   Volume 47
   Volume 48
   Volume 49
   Volume 50
   Volume 51
   Volume 52
   Volume 53
   Volume 54
   Volume 55
   Volume 56
   Volume 57
   Volume 58
   Volume 59
   Volume 60
   Volume 61
   Volume 62
   Volume 63
   Volume 64
   Volume 65
   Volume 66
   Volume 116
   Volume 117
   Volume 118
   Volume 119
   Volume 120
   Volume 121
   Volume 122
   Volume 123
   Volume 124
   Volume 125
   Volume 126
   Volume 127
   Volume 128
   Volume 129

Monday, 10 February 2003 - Issue No 52 - by www.CRM2day.com

Dear Associate Member,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week in the following categories:

1. Research Reports
2. Products & Services
3. Business Deals
4. Corporate Orders
5. Corporate Performance
6. HR Watch

Don't forget to use The CRM Directory of CRM Today and submit your
organization's name and web link for free!

1. Research Reports

Mercury Interactive Survey Results on Call Centre Efficiency

Gartner Dataquest Survey Identifies the Leading Web Services Products for 2003

Financial Insights Issues Report on New Data Management Solutions

CRM - Vendors and Their Applications in for a Rough Ride

Despite Decreasing IT Budgets, Human Capital Management Budgets Remain Strong

Read more news from this category

2. Products & Services

Web Self-Service Technology Reduces Business Operating Costs

Tell-Eureka Launches Customer Care Self-Service Solution

Datalode Software Expands Interactive Marketing Customer Base

Pegasystems Announces PegaCARD CUSTOMER CARE

New Version of Goldmine Business Contact Manager Announced by FrontRange Solutions

Read more news from this category

3. Business Deals

StayinFront Announces Strategic Acquisition

Oracle Strikes Landmark Strategic Partnership

iFORCE Solution Developed by Sun and Sybase

HP and Transat Partner

IBM Wins Historic ThinkPad Deal with Britannia Airways

Read more news from this category

4. Corporate Orders

Bank of China Selects CosmoCall Universe to Build New Generation IP Contact Center in Beijing

Dreyfus Service Corporation Selects ATG Online Marketing and Service Initiatives

Office Depot Selects Envision's Click2Coach

VSI Provides Corporate Wide CRM Solution

ViaMichelin Implements Siebel eBusiness 7

Read more news from this category

5. Corporate Performance

Butler Group Positions Vignette V7 as Leading Enterprise Content Management Solution

R.R. Donnelley Awards Convergys A Multi-Year Contract

Reynolds & Reynolds Earns Support Center Practices Certification

Firepond Email Response Management System Earns Product of the Year Award

Strong Customer DemandFuels PeopleSoft Enterprise Service Automation

Read more news from this category

6. HR Watch

Interactive Intelligence Appoints Two New Board Members

KANA Names Tom Pesut Executive Vice President of Worldwide Sales

J.D. Edwards Promotes Michael Madden to Senior Vice President and Chief Technology Officer

Aspect Communications Announces Departure of Rod Butters

Forrester Research Hires Three Analysts and Two Strategic Advisors

Read more news from this category

Submit your company's news stories to CRM Today and get in touch with the CRM marketplace and our 15,000+ associate members.

The email address for your subscription is !*EMAIL*!

If You Like What You're Reading - Pass it Along! Feel free to forward this newsletter to friends or colleagues who are interested in the best CRM related news on the Web today. To subscribe to this newsletter, send a blank message to crmnews@crm2day.com.

If you prefer not to receive the optional newsletter "CRM News Digest" then you just have to reply to this email including the word "remove" in the subject line. Please note that in this case you will not be removed from our associate member list, as this newsletter is optional to our members.

We respect your privacy and never reveal, sell or rent your personal information to any third party. We invite you to read our privacy policy.

Thank you for your interest in CRM Today.

List of archived CRM Today's newsletter editions: