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CRM2day>>CRM News Digest
Monday, 19 May 2008 - Issue No 268 - by CRM Today
  

Dear %%FIRST_NAME%% %%LAST_NAME%%,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. White Papers

Increasing Agility and Decreasing Change Lifecycle Timeframes in SOA-based Systems
Customer Data Privacy Solution
Defining Customer Facing Process Improvements in a Commoditized Marketplace
New Era of Customer Centric PC & Billing
The Unexpected Costs of Free CRM

Read more white papers

Entellium CRM Questions Consultants get paid to ask
2. Research Reports

Traditional Payment Players Wary of "Non Bank Wallet" Offerings Expand Online Payment Options
As Facebook Intros New Safeguards, Firms Are Still Open To Security Threats
Inside Sales Delivers Efficiency and Customer Intimacy Needed in Challenging Markets
UK Companies Confused by IT Puzzle
60% Of Organisations Get Significant Value From IT Activities

Read more news from this category

3. Products & Services

Interactive Intelligence Introduces Customer Feedback Management Products
Pegasystems Launches Industry's First Contact Center Solution Specifically Designed for the Insurance Industry
SPSS Updates Predictive Analytics Platform to Drive Analytic Results Across the Organization
Strategy Companion Adds Business Intelligence Analytics to Microsoft Dynamics™ CRM 4.0
CPM Marketing Group Releases Enhanced Instant CRM(TM) Version

Read more news from this category

Entellium CRM Questions Consultants get paid to ask
4. Business Deals

AwalNet Selects Oracle(R) Applications to Deliver a Superior Customer Experience
Belgacom Selects Alcatel-Lucent's Midmarket Solution as its Preferred Choice for Enterprise Customers
HP to Acquire EDS for $13.9 Billion
Saturn Corporation Targets Fundraisers, Direct Marketers With Eprísa CRM System Built on InterSystems CACHÉ Database
ATG Joins Bazaarvoice Radius to Help Marketers Execute Integrated Social Commerce Strategies

Read more news from this category

5. Corporate Performance

PerformanceEdge From Aspect Software Leads Contact Center Performance Management
Autonomy eTalk Receives 2008 CRM Excellence Award
eLoyalty Reaches New Behavioral Analytics(TM) Milestones
HigherGround Customer, Minneapolis 911 Center, Wins National Call Center Award
APAC Customer Services Announces First Quarter 2008 Results

Read more news from this category

6. HR Watch

SAS Names Carl Farrell to Head Americas Sales
Pitney Bowes MapInfo & Pitney Bowes Group 1 Software appoint Gary Roberts as UK General Manager
24-7 INtouch Appoints Jeff Fettes As Chief Operating Officer

Read more news from this category

Entellium CRM Questions Consultants get paid to ask


   Entellium CRM Questions Consultants get paid to ask

  

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