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CRM2day >> CRM News Digest
Monday, 05 September 2005 - Issue No 151 - by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

80% of E-business Owners are Afraid of Establishing New Partner Relationships

Top Five IT Mistakes Identified

Online Business Success Hinges on Customer Support

Deliverability Still Tops Concerns for Marketers

Remote and Mobile Workers May Add to Security Woes for Banks Already Under Attack

Read more news from this category

2. Products & Services

CosmoCom Technology Builds Virtual Storm Shelter For Call Centers

3Com to Deliver Internet Protocol Contact Center Solution for Enterprises

Surado Announces Release of Surado CRM 5.0

Nortel Teams With Microsoft to Deliver Real-Time Business Communications

Salesboom.com Releases Next Generation Hosted CRM & CLM Solutions

Read more news from this category

3. Business Deals

Software International Announces the Acquisition of eCRM Labs Inc.

Avtex and Telstar Communications Join Forces to Create Contact Center Solution Powerhouse

Sage Software Announces Nationwide Strategic Partnership With Association Of Small Business Development Centers

BMC Software Acquires KMXperts

IEX and Symmetrics Sign Reseller Agreement for Workforce Management Reporting

Read more news from this category

4. Corporate Orders

Entellium CRM Rescues Prepared Response, Inc. from Salesforce.com

Fiserv Expands Relationship with Lexington State Bank

Carlson Wagonlit Travel of Brazil Cruises to Excellence with Business Objects

Zurcher Kantonalbank Builds Customer Loyalty and Increases ''Footprint'' with Existing Customers Using Siebel Finance

XACT TeleSolutions Deploys Over 100 Agents on Five9 Virtual Contact Center

Read more news from this category

5. Corporate Performance

SAS Again Ranks near Top of List for Enterprise BI Software Sales

IBM Global Services Leading Market Maker for Service Oriented Architectures

eGain’s Suite of Customer Service and Contact Center Software Wins KMWorld’s Trend-Setting Products of 2005 Award

SAP Racks up Retail Customers in Asia Pacific

Analyst Firm Ranks Amdocs the Global Market Share Leader in Business Support Systems for the Fifth Consecutive Year

Read more news from this category

6. HR Watch

WebTrends Appoints Former DoubleClick and Siebel Sales Executive as Vice President of Worldwide Sales

Nextance Strengthens Board of Directors with New Appointment

McKesson Corporation's Hammergren to Join HP's Board of Directors

Pivotal Appoints Seasoned Executives to Global Sales Leadership

SITEL Announces Resignation of Executive Vice President

Read more news from this category


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