Monday, 22 August 2005 - Issue No 149 - by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.
In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
Latin
America has Lowest Call Center Agent Price, Canada, South Africa
the Most Costly
Businesses
Generating Over 25% Return on Investment via Inbound Customer Marketing
Wireless
IP Phones The Key For VoIP Markets
European
Financial Services Embrace Horizontal Business Process Outsourcing (BPO)
Services
Forrester
Evaluates Enterprise CRM Software Vendors
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more news from this category
Lenders
Can Improve Credit Decisions and Reduce Credit Loss With SAS®
New
CRM Selection Guide From Acetta
Panorama
Software Announces Second Beta Release of New Performance Management
Suite
TuVox
Launches Voice-Enabled Knowledge Base Speech Applications
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more news from this category
Clarity
Customer Management Inc. Announces Contract With Wireless ISP
Numiro
Signs Deal With JD Williams To Enhance Online Customer Service
Loyalty
Lab Partners with Points.com to Provide Access to Reward Management
Portal
NewVoiceMedia
and Telisma Sign Major UK Speech Recognition Deal
Audium
and ClickFox Partner to Offer First IVR Solution with Seamless Feedback/Design
Loop
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more news from this category
Banner
Selects Siebel CRM OnDemand to Drive Highly Integrated Customer
Marketing Programs
British
Gymnastics Installs CRM System to Get Closer to Members
NetScout's
Global Customer Support Organization Boosts Efficiency With RightNow's
on Demand CRM Technology
SSE
Selects Sabio to Speech-enable Key Customer Service Application
Deluxe
Laboratories Selects BusinessObjects XI
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more news from this category
FrontRange
Solutions Ranked a US Leader in IT Service Desk for Enterprise
Management
Pegasystems'
Software Resolves $1 Trillion in Payment Investigations Daily; Software
Supports 60% of Global Market
BT
Infonet Achieves Five "Best in Class" Ratings in Customer
Service in Latest Telemark IP Report
Siemens
Reduces Contact Center Traffic by 50 Percent in 90 Days with KANA Knowledge
Management Solution
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