Monday, 01 August 2005 - Issue No 148 - by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.
In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
Poor
Customer Service Is Top Reason Consumers Switch Service Providers
South
Africa's Offshore Contact Center Industry is Growing
Companies
Can Save Over $50 Million per Billion of Spending By Focusing on Key
Suppliers
Purdue
University Researchers Conduct Study On Web-based Customer Service
Majority
of Consumers Believe Electronic Medical Records Can Improve Medical
Care
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more news from this category
FrontRange
Solutions Delivers Enhanced IP Contact Center Solution
Outrigger
Hotels & Resorts Teams with Echopass and Genesys to Deliver ‘Wow’ Customer
Experience On Demand
Fair
Isaac and IBM Team to Help Banks Fight Emerging Fraud Threats
Five9
Opens Innovative 'Centers of Excellence'
Everypath
Releases Everypath 6.1
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more news from this category
Broadvision
to be Acquired by Vector Capital
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more news from this category
Zilliant
Selects Skylist to Enhance Customer Communication
Formula
Telecom Solutions Selects NextNine for Service and Support of Its
Converged Billing, CRM Systems
Infocall
Provides First-Class Call Centre Support for Microsoft in Bahrain
Portugal’s
TV Cabo Selects SupportSoft for Broadband Customer Service
Etithad
Airways Selects Epiphany to Enhance Guest Recognition Program
Read
more news from this category
Poll
and Profit: Nuance FASt Caller Survey Helps Companies Improve
Services, Retain Customers
Kana
Customers Realize Dramatic Improvements in Customer Satisfaction and
Retention Levels
Amcat
technology wins CRM Excellence Award
IEX
Receives CRM Excellence Award
mySAP™ All-in-One
Recognized in Leader Quadrant for ERP Manufacturing Midmarket
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Speech
Technology Expert Roberto Pieraccini Joins Tell-Eureka as CTO
Sigma
Dynamics® appoints Thomas H. Doyle as new CEO
Parature
Appoints Dan Yoo as Chief Financial Officer
Read more news from this category
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