Monday, 18 July 2005 - Issue No 146 - by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.
In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
Broadband
Britain ‘Kept on Hold’
Consumption
of Web Services Will Greatly Increase Through 2009
Companies
Turn to Knowledge Management to Solve Information Overload
2006
Will Be the Year for Price Management and Profit Optimization Solutions
EndPoint
Security Bares Its Teeth in the Fight for Enterprise IT Stability
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more news from this category
Five9
Introduces New Soft Phone for the Virtual Contact Center
Daffodil
CRM V1.2 Released With Reports & Export Facility
Witness
Systems Furthers Support of Virtual Contact Centers
SupportSoft
Introduces New Version of Intelligent Assistance Suite
Surado
Announces Upcoming Release of Surado CRM 5.0
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more news from this category
Jacada
Announces Details of Vodafone UK Enterprise License Agreement for Jacada
Fusion
CosmoCom
Expands Global Reach with South African Partner Intelleca
DoubleClick
Inc. Announces Completion of Acquisition by Affiliate of Hellman & Friedman
LLC
Euphony
Selects Cerillion For Multi-Country Billing Solution
SAS
and HSBC Holdings plc Join Forces to Transform Fraud-Detection Market
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more news from this category
PacificNet
Selected by China Telecom, China's Leading Telecom Carrier
Apropos
Enhances Customer Interaction Manager for BMC Software Remedy Solutions
RightNow’s
On Demand CRM Solution Creates Cutting-Edge, Virtual Knowledge Center
for Wyndham Hotels
Acer
Extends Relationship with Amdocs to Eight Additional Countries in Asia
Global
Specialty Cleaning Firm Spruces Up Its Reputation for Customer Service
with Avaya
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more news from this category
Siebel
Systems Recognized as a Leader in Enterprise CRM
SAS
Makes Start Magazine’s ‘Hottest Companies’ List for
Fifth Consecutive Time
Onyx
Software Receives Customer Interaction Solutions® Magazine's "CRM
Excellence" Award for 2005
IBM
Named in Analyst Firm's Leader Quadrant for Web Services Platforms
Knova
Certified by the Consortium for Service Innovation for Enabling Knowledge-Centered
SupportSM
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Business
Objects Names Sheri Anderson Group Vice President and Chief Information
Officer
HP
Appoints Randall D. Mott as Executive Vice President, Chief Information
Officer
Forrester
Research Names New Country Manager, Australia And New Zealand
Siebel
Systems Names Chief Marketing Officer and Appoints Senior Company
Executives to Expanded Leadership Roles
Read more news from this category
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