Monday, 4 July 2005 - Issue No 144 - by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.
In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
Largest
100 US Firms Rated on Customer Online Experience They Provide
Europe's
Insurance Sector to be Forerunner in Adoption of Service-Oriented Architecture
Financial
Institutions Must Take More Holistic Approach to Combating Fraud
Consumers
Understand Customer Service Based on Value Survey Reports
Gartner
Survey Shows Frequent Data Security Lapses and Increased Cyber Attacks
Damage Consumer Trust in Online Commerce
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more news from this category
Sage
Software Introduces ACT! Premium For Web 2005
Aspect
Communications Paves Convergence Path for Contact Centers
Avanade
and GaleForce Solutions Offer Enterprise CRM for Financial Services
Sector
Siebel
Systems and IBM Reach Milestone in Joint Plan to Deliver Service Oriented
Architecture-based Composite Applications
FCG
Launches FirstDoc® Version 3.3
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more news from this category
Sun
Microsystems to Acquire SeeBeyond
RightNow
Acquires Convergent Voice and Announces 'Voice-Enabled CRM' Initiative
IBM
Acquires Meiosys
StarTek
Renews Agreement With Nikon for its Customer Care and Technical Support
Services
Read
more news from this category
Heat
and Control, Inc. Chooses Siebel CRM OnDemand Over Salesforce.com
Prominent
International Bank Chooses ASC to Protect Customer Privacy
Fifth
Third Bancorp Selects Quaero to Measure Marketing Effectiveness and
Enhance the Customer Experience
Scibe
Insight Provides Conferon with One Source for Customer Information
T-Mobile
USA Selects Convergys to Provide Billing Solution for Wholesale Business
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more news from this category
Oracle
Leads SAP and Siebel in CRM User Survey
Call
Centre Industry Top Three Outsourcers Choose Altitude Software
Peregrine
Systems® Earns High Marks for its World-Class Customer Support
Organization
UniPress
Software’s FootPrints Hosting Service Receives 2005 CRM Excellence
Award
Syntellect
Receives Customer Interaction Solutions Magazine's 2005 CRM Excellence
Award
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FIRM
Appoints Ken W. Østreng CFO
Michael
S. Fields Joins KANA Board of Directors
Aprimo
Appoints John Ludwig as Chief Financial Officer
SPSS'
U.S. Controller Promoted to Vice President, Corporate Controller
Greg
Maffei Joins Oracle
Read more news from this category
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