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 CRM2day >> CRM News Digest
Monday, 27 June 2005 - Issue No 143 - by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

E-mail Management: Organisations Exposed to Major yet Preventable Risk as few Have an Effective Strategy in place

2005 will see European Banks Entering the eBanking Platform Upgrade Cycle

 Broadband a Bright Spot in Lagging Telecom Market

 New Online Publishers Association Study Identifies Key Experiences that Drive Web Usage

 AMR Research Releases ERP Market Report Showing Overall Market Growth of 14% in 2004

Read more news from this category

2. Products & Services

Nuasis Integrates with Oracle CRM

Airframe Announces On-Demand CRM Application with Utility Pricing

Genticity and Castel to Jointly offer Customer Interaction Management Solution

New Silverpop Solution Enhances Customer Communications

Customer Care Institute Partners on Global Benchmarking Study

Read more news from this category

3. Business Deals

SAP Acquires Lighthammer to Deliver Solutions for Improved Manufacturing Performance

Convergys to Acquire Finance & Accounting Outsourcing Business of Deloitte Consulting Outsourcing

Amdocs to Acquire Longshine a Leading Customer Care and Billing Provider in China

Daffodil and Softa SuperStore Join Hands to Promote 'Daffodil CRM

Read more news from this category

4. Corporate Orders

Hospitality Firms in U.S. and Italy Choose Avaya IP Telephony to Deliver World-Class Customer Service

New Municipal Government Customer Selects Verint Networked Video Solution to Secure Courthouse Facilities

SolidWorks Drives Aggressive Growth Strategy with Siebel CRM Solutions

Leading Latin American Bank is First to Deploy an Intervoice Speech-Enabled Solution for its Business Customers

 Dutch Tax Authority selects SPL WorldGroup Customer Care & Billing

Read more news from this category

5. Corporate Performance

Enterprise Users Worldwide Embrace SAS® Business Intelligence solutions

Business Objects Named to List of World's Most Successful Software Companies

GoldMine Receives CRM Excellence Award

Tucson Electric Power Improves Contact Center Performance 'Across the Board' Using Aspect eWorkforce Management Software

 Telephony@Work Receives Customer Interaction Solutions(R) Magazine's 'CRM Excellence' Award for 2005

Read more news from this category

6. HR Watch

Knova Names Tom Muise Chief Financial Officer

SupportSoft Names Mark Forrest as New Vice President, Managing Director of EMEA Operations

FrontRange Solutions Continues to Attract Top Industry Talent

Deltek Names Former Peoplesoft Co-President Kevin T. Parker as New CEO

 SAP Attracts Top Talent from the Ranks of Chief Rivals

Read more news from this category

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