Monday, 13 June 2005 - Issue No 142 - by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.
In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
A
Stunning 51% of Businesses Failed to Respond to Emails with High-Value
Report
Shows Top Online Retailers Are Leaving Money On the Table
Hottest
Topics of 2005: Open-Source, Voice/Data Convergence, Service-Oriented
Architecture, IT Utility and Global Sourcing
Cost
of Not Integrating? -- Your Customer Loyalty
Newspapers
and Magazines Face More Dynamic, Complex Landscapes as They Transition
Online
Read
more news from this category
MapInfo
Delivers Unparalleled Collaboration and Data Access in Flagship Location
Intelligence Solution
Amdocs
Launches Complete Order-To-Activation Solution for Communications Service
Providers
Nuasis
Integrates with Vantive CRM
Firstwave
to Join with M1 Global to Offer Software as a Service
Siebel
Leverages Telephony@Work Technology as Part of Siebel CRM OnDemand
Release 7
Read
more news from this category
Open
Solutions Acquires Financial Data Solutions, Inc.
IBM
to Provide Support to Fiserv in 12-Year Services Contract
Oracle
To Acquire TimesTen, Inc.
NewVoiceMedia
Wraps Up Deal with Parcelforce Worldwide
Read
more news from this category
German
Retailer dodenhof Selects Teradata CRM Version 5.1
BusinessObjects
XI Deployed at Turner Broadcasting
Elmar
Picks RightNow CRM, Discards Siebel 7
American
Express Deploys Avaya IP Telephony Solutions
Wachovia
Teams Up With KANA
Read
more news from this category
HP
Lands No. 1 Spot in Customer Respect Survey
Witness
Systems Receives Awards for Technology and Workforce Optimization Excellence
T-Mobile
USA Repeats as Highest Ranking in Wireless Customer Care
Aspect
eWorkforce Management v6.3 Software Wins Award
Wessex
Water Updates Call Recording to Provide Better Customer Service
Read more news from this category
Leap
Appoints Linda K. Wokoun as Senior Vice President of Marketing
and Customer Care
Martin
Stockton Joins Convergys as Managing Director of Operations, Employee
Care, EMEA
Epicor(R)
Appoints Vice President of Sales for Asia
HP
Appoints Cathy Lyons as Executive Vice President and Chief Marketing
Officer
SAP
Names Eric Duffaut to Oversee Partner Channel and Small and Midsize
Business in EMEA NEWS Region
Read more news from this category
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