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CRM2day >> CRM News Digest
Monday, 30 May 2005 - Issue No 140 - by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

Auto Insurance Web Sites the Primary Consumer Source for Quotes, Reports Keynote

IDC Predicts Single-Digit CRM Growth in Western Europe

AMR Research Finds That 40% of Companies Are Using Hosted CRM Applications

Retailers Offering a "One Size Fits All" Shopping Experience Will Lose Customer Loyalty

One-Fifth of Americans Unsatisfied with Claims Customer Service

Read more news from this category

2. Products & Services

Genesys Announces SIP Contact Center Solution

Talisma Launches Velocity Marketing v6.0

S1 And Edify Help Financial Institutions Improve Customer Service With Enhanced Voice Banking Solution

VueCam Inc. Announces a New Web Based Customer Service and Help Desk System

Kana Launches New Multilingual Version of Kana Response

Read more news from this category

3. Business Deals

ASC Announces Reseller Agreement with NextiraOne

Teradata and Hyperion Team to Deliver a Tailored Profitability-Management Solution

Cincom Signs Alliance Agreement With Intervoice

Witness Systems Completes Acquisition of U.K. Reseller, Optimis Group Limited

UniPress Software and Apropos Technology Form Strategic Relationship

Read more news from this category

4. Corporate Orders

Crédit Immobilier de France Chooses IBM's on Demand Technology for Greater Customer Responsiveness

iFusion Solutions Inc. to Deploy Microsoft CRM for Absolute Software

Acxiom Announces Relationship With Juniper Bank

SBTI Selects Siebel CRM OnDemand

Vodacom Launches Advanced Billing Solution From Convergys Across Its Entire Wholesale Operation

Read more news from this category

5. Corporate Performance

HP and Bank of India Win Distinguished IT Outsourcing Award

Aspect Communications Recognized for Outstanding Innovation and Leadership in Contact Center Industry

NTTA Customer Service Call Center named “Certified Center of Excellence”

RightNow Earns Top Score from Allen Bonde Group on Annual Self Service Vendor Scorecard

Envox 6 Wins Communications Solutions™ Magazine’s “Product of The Year” Award for 2004

Read more news from this category

6. HR Watch

ClientLogic Appoints New Sales and Marketing Chief

Parature CEO Authors Chapter in “Inside the Minds: Software Leadership Strategies”

Read more news from this category


Submit your company's news stories to CRM Today and get in touch with the CRM marketplace and our 20,000+ associate members.

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