Monday, 23 May 2005 - Issue No 139 - by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.
In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
Low-Cost
Communications Technology Improves Conditions for Innovation and Decentralized
Decision-Making
IFAs
and Banks Find That Customer Investment Pays Off
Gartner
Says IT Complexity Can Enable Companies to Be More Effective
Interland's
Small-Business Leader Survey Shows the Majority Track Sales to Their
Web Site, Depend on Business Email
Fifty
Percent of Call Centers Not Currently Speech-Enabled Plan on Implementing
Speech within the Next Year
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more news from this category
New
Release of SAS® Enterprise ETL Server Sets Performance World Record
SAP’s
Next Evolution of CRM Delivers Customer-Inspired Innovation
New
Version of SupportSoft Self-Service Suite Advances Personalized Problem
Resolution
Nsite
Aims for CRM Market with New Web Services Solution
Actional
Introduces Next Step in SOA Migration Solution
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more news from this category
Clarity
Customer Management Inc. Announces Contract
Cisco
Systems Completes Acquisition of Topspin Communications
EMC
and SAP Team to Deliver “Enterprise Services-Ready” Offerings
Blue
Martini Software and Ecometry Merge
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more news from this category
American
United Life Selects Vtrenz iMarketing Automation
Idaho
Technology Picks Siebel CRM OnDemand
KNM
Transport Shifts its Customer Service Into High Gear with Avaya IP Telephony
System Designed for SMBs
Logicworks
Shortens Sales Cycle Using Chat Technology from Liveperson
Apropos
Technology Improves Customer Satisfaction at Genpass
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more news from this category
Knova
Receives Highest Score for Technology in Allen Bonde Group Report on
Self-Service
RightNow
Wins CRM Magazine’s 2005 Service Leader Award for Second Consecutive
Year
Oracle
Recognized as a Leader in CRM eCommerce Platform Market
Positive
Rating for SAS in Leading Analyst Firm's Campaign Management Marketscope
Kana
and TD Waterhouse UK Receive Customer Interaction Solutions® Magazine’s
2005 “CRM Excellence” Award.
Read more news from this category
Talisma
Appoints New Vice President and General Manager of International Operations
Cincom
Appoints New Business Development Manager
Oracle
Appoints Duncan Angove General Manager, Retek Global Business Unit
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more news from this category
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