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CRM2day >> CRM News Digest
Monday, 21 March 2005 - Issue No 131 - by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

Second Round of Super Growth as Offshore Outsourcing Goes Mainstream

European Search Engine Marketing To Grow 65% In 2005

UK Companies Fail Online Customer Service Test

DoubleClick’s Latest Email Trend Report Shows Record Email Productivity in Q4 2004

Satisfaction with E-Government Stalls

Read more news from this category

2. Products & Services

Primary Matters Announces Strategic Partnership with Amae Software

Daffodil CRM v1.1 Released with Import & Search Facility

VanillaSoft Integrates TeleBlock Do Not Call Service in Web-Based Business to Consumer CRM/SFA Software

Salesnet & Miller Heiman Debut Comprehensive, Methodology-Based On-Demand CRM for Sales

Marketers to Excel with Integrated Marketing Solutions from SAS and Aprimo

Read more news from this category

3. Business Deals

Oracle Increases Cash Tender Offer for Retek to $11.25 per Share

CallScripter and Interactive Intelligence Sign OEM Deal

SAP to Offer Enhanced Corporate Governance and Compliance Software from Virsa Systems

Renault Selects HP for Global Outsourcing Deal

IBM to Acquire Ascential Software

Read more news from this category

4. Corporate Orders

Retail Banks Turn to Avaya IP Telephony

City of Indianapolis Improves Citizen Relationships with Siebel Systems and Tier1 Innovation

Proxim Deploys RightNow CRM

Central Trains Improves Customer Communication & Marketing Campaigns with MarketDeveloper

Supermarket Chain Save Mart Stays Ahead of Competition with SPSS Predictive Analytics

Read more news from this category

5. Corporate Performance

Witness Systems Expands Market Leadership in Quality Monitoring and Actionable Learning

SER Named ''Best Monitoring and Evaluation Tool for Call Centers''

Business Objects Named as One of the Most Influential Companies in Information Technology

Empirix OneSight wins "Best Call Center Management Solution" Award from AVIOS

Sun Builds Momentum in Telecom as 34 Partners Announce Plans to Support Solaris 10

Read more news from this category

6. HR Watch

Nextance’s New Vice President to Help Drive Growth and Customer Service

Onyx Software Announces CFO Resignation

SAP Hires George Paolini to Drive Expansion of SAP NetWeaver™ Partner Ecosystem

Read more news from this category


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