Monday, 10 January 2005 - Issue No
121 - by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.
In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
IDC
Presents Leadership Grids for Major European CRM, SCM, and Overall
Business Solution Services Providers
Improved
Retailer Focus on Customer Respect Likely Factor in Strong Holiday 2004
Online Performance
Key
VoIP Trends to Watch in 2005
Online
Holiday Shopping Season 2004 Hits $23.2 Billion
2005’s
Top Email Trends Predict Significant Shifts for Marketers
Read
more news from this category
SPSS
Data Mining Workbench Offers In-Database Modeling with Oracle
SEDONA
Corporation Releases Intarsia Version 5.2
Showcase
Events Help Organizations Deliver World-Class Service and Support
KnowledgeFarm
Founder Peter Dorfman to Author "Tools for Support Knowledge"
Yale
School of Management Opens New Research Center to Advance Study of
Customer Behavior
Read
more news from this category
eOn
Announces Plans to Acquire Aelix
Acxiom
Acquires SmartDM
Lawson
Signs Major ERP Contract with North Central Texas Council of Governments
TechTeam
Global Announces Acquisition of Sytel, Inc.
MTS
Completes Acquisition of Billing & Customer Care Provider TeleKnowledge
Read
more news from this category
Runnymede
Borough Council to Improve Work-Force Efficiency
8x8
Selects IEX Small Center Package for Workforce Management
Dymo
Deploys RightNow to Support Industry-Leading Brand
Scribe
Insight Enables Customer to Seamlessly Integrate Great Plains With
Microsoft CRM
R.H.
Donnelley Announces Agreement with Amdocs to Upgrade and Modernize
Systems
Read
more news from this category
eGain
Receives Customer Inter@ction Solutions® Magazine's "Product
of the Year" Award for 2004
Firstlogic
Announces Siebel 7.7 Validation
FreeCRM.com
becomes the New On-Demand CRM Market Leader with over 13,500 Customers
Parature's
Year End Review: 2004 Highlights
Maximizer
Software Wins Technology Innovator Award from VARBusiness Magazine
Read more news from this category
Pegasystems
Announces Management Changes
MAPICS
Promotes Top Sales Executive to Lead Worldwide Operations
Oracle
Officers Take Over PeopleSoft Posts
Open
Solutions Inc Announces Changes to its Board of Directors
Read
more news from this category
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