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CRM2day >> CRM News Digest
Monday, 13 December 2004 - Issue No 117 - by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

Fast Growth Companies Expect Big Productivity Gain Over Next 12 Months

VoIP Rapidly Gaining Ground in Corporate World

Product Quality and Customer Service Affect US Consumer Behavior

December Consumer Outlook: Tidings of Holiday Cheer-Tinged With Caution

Search Marketing And E-Commerce Performance Rise During Black Friday Weekend

Read more news from this category

2. Products & Services

PeopleSoft and Genesys Announce Reseller Agreement

Siebel Systems Unveils Comprehensive Strategy to Penetrate SMB Market

TechWhale Solutions, Inc. Enters the CRM Market

KANA Delivers on CRM’s Promise of ROI with New Solution

mySAP CRM Enhanced for Telecommunications Companies Announced

Read more news from this category

3. Business Deals

Onyx Software Awarded Contract from Australia's Queensland Government

BT Retail Rolls Out New Internet Customer Service Strategy From RightNow Technologies

IBM Inks $972M Deal With Lloyds

Selectica to Merge With I-many

Read more news from this category

4. Corporate Orders

Hospitality Solutions International Selects Best Software SalesLogix® 6.2 CRM Suite

Similarity Systems & QAS Partner

HealthTec Software Upgrades to Soffront CRM Version 8.0

T-Mobile Hungary Deploys Amdocs ClarifyCRM

Dacorum Borough Council Selects Talisma Multi-Channel CRM

Read more news from this category

5. Corporate Performance

Blue Pumpkin Singled Out for Most Comprehensive Solutions in Market Report

Microsoft Technology Centers Worldwide to Feature Panorama Software

Hummingbird Setting the Standard for Document Management and E-Mail Archiving Systems

Avaya Leads Global IP Telephony Market For Fourth Consecutive Quarter

Best Software Extends Elite CRM Industry Status

Read more news from this category

6. HR Watch

Aspect Communications appoints New Executive Vice President and Chief Financial Officer

Quris Hires Email Marketing Veteran as Chief Operating Officer

The Hackett Group Names Pierre Mitchell as Director Focusing on Procurement and Supply Chain Offerings

HP Appoints Global Communications Executive to Lead Corporate Communications Practice

Read more news from this category


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