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 CRM2day >> CRM News Digest
Monday, 27 September 2004 - Issue No 107- by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

Citizen Satisfaction with E-Gov Moves Ahead

 Organizations to Realign CRM Initiatives with Business Strategies in 2005

Online Compares Favorably to Other Media Across Generations

More Than 50% of European Broadband Subscribers Dissatisfied with Customer Service

 Survey Finds Many Organizations Lack Visibility to Process and Control

Read more news from this category

2. Products & Services

Sun Adresses Business Continuity Issues

SAS Delivers Breakthrough Solutions for IT

SAP Introduces E-Mail Response Management System

RightNow and Echopass Partner

Terrasoft Empowers Small and Mid-Size Business with New Terrasoft CRM v2.8

Read more news from this category

3. Business Deals

PeopleSoft Announces Expanded Agreements with Princeton Softech, Mercury Interactive and Quest Software

Citrix and Siebel Systems Announce Strategic Alliance

beCogent to Handle Argos Order Calls During the Christmas Rush

Tekelec Acquires VocalData, Inc.

Read more news from this category

4. Corporate Orders

Customer1 Selected by CSD to Power its Contact Centers

SITEL Corporation Selects RightAnswers’ Knowledge-Paks to Enhance Support Operations

TDC Solutions Enhances Customer Service with SupportSoft

West Corporation Selects Jacada Fusion to Improve Contact Center Productivity

America's Growth Capital Bridges Gap with Salesnet's On-Demand CRM

Read more news from this category

5. Corporate Performance

Independent Research Firm Gives eGain Top Score for Email Response Management

IBM Launches Center for Business Optimization

Global Customer Base Builds for Oracle(r) Collaboration Suite

Entellium Awarded "Buy Recommendation" Certification

Email Service Provider ExactTarget Adds 65 New Customers in August

Read more news from this category

6. HR Watch

Business Objects Names Catherine Buan Peterson as Vice President, Investor Relations

Nextance Strengthens Executive Team with New VP Marketing

Interactive Intelligence Appoints Richard Brown to Head EMEA

Read more news from this category

Submit your company's news stories to CRM Today and get in touch with the CRM marketplace and our 17,000+ associate members.

The email address for your subscription is !*EMAIL*!

If you want to subscribe to this newsletter, send a blank message to crmnews@crm2day.com.

If you like what you're reading - Pass it Along! Feel free to forward this newsletter to friends or colleagues who are interested in the best CRM related news on the Web today.

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