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 CRM2day >> CRM News Digest
Monday, 13 September 2004 - Issue No 105 by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.


In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

JupiterResearch Releases Annual Evaluation of E-Mail Marketing Service Providers

“If Good Customer Service Costs, Then We’re Ready To Pay,” Say British Consumers

Worldwide Unified Communications Market to Exceed $1.5 Billion in 2004

IT Systems Compliance Could Cost Millions

 Increases in Outsourcing Expected in the Energy and Utility Industry, IT Spending Remains Constant

Read more news from this category

2. Products & Services

Digital Union Provides a Solution to Call Centre Misery

Nortel Networks Brings New Voice to Web Pages

HP Helps Telecom Service Providers Boost Revenue, Cut Costs and Rapidly Launch Mobile Service

SAS, Intel to Deliver Business Intelligence for Linux on Intel Itanium 2 Processors

Oracle(r) E-Business Suite Released

Read more news from this category

3. Business Deals

Cisco Systems to Acquire NetSolve, Incorporated

Talisma Acquires eAssist

Dex Media Inc., Signs Managed Service Agreement With Amdocs

Concerto Software Acquires Rockwell FirstPoint Contact
Traveline Selects beCogent

Read more news from this category

4. Corporate Orders

New Zealand Milk Selects Pivotal as its Global CRM Standard

City of Ventura, CA Selects FootPrints

Georgia Student Finance Commission Selects Surado CRM

InFact Anticipates Significantly Increased Profitability Following Deployment of Siebel CRM OnDemand
ABN AMRO Selects Amdocs to Consolidate its Retail Banking Transaction Systems

Read more news from this category

5. Corporate Performance

Onyx Software Customers Take Top Honors at CRM Magazine’s 2004 Leaders Award

Quaero Recognized as Marketing Up & Comer

E.Piphany Receives Five 2004 CRM Leader Awards

Interface Software Recognized as Market Leader by CRM Magazine

Sabio Appointed as Avaya Platinum Business Partner

Read more news from this category

6. HR Watch

Garlands Appoints New Senior Call Centre Manager

ClientLogic CEO David Garner Honored with CRM Magazine’s 2004 Influential Leader Award

Hyperion General Counsel Russ Wayman to Retire

Read more news from this category

Submit your company's news stories to CRM Today and get in touch with the CRM marketplace and our 17,000+ associate members.

The email address for your subscription is !*EMAIL*!

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