Monday, 06 September 2004 - Issue No 104 by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.

In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
Effective
E-Mail Management is Crucial to Organizations
"Best-Rate
Guarantees" by Travel Suppliers Help Boost Direct Online Bookings
Standards-Based
Speech Platforms Gain Momentum
Lessons
Learned in Dealing with Spam Today Will Lead to Better Management of
All Email Content Tomorrow
Consumer
Local VoIP Industry Expected to Grow More Than 100 Times Its 2003 Size
Read
more news from this category
ASC
Announces New Marketing Strategy for United Kingdom
eGain
Knowledge Management Integration Achieves HP OpenView Certification
New
Entellium Release Showcases the Future of CRM
Westbury
Launches Mirror42
Siebel
Customer Order Management Helps Companies Streamline Quote-to-Cash Process
Across Multiple Channels
Read
more news from this category
Prodigise
Appointed as Specialist Reseller for e-point CRM
NextPage
Sells Publishing Application Business Unit to Fast Search & Transfer
(FAST)
SR.Teleperformance
Acquires Infomobile
Answerthink
Acquires EzCommerce Global Solutions
T-Mobile
USA Awards Wireless Contract Extension to Nortel Networks
Read
more news from this category
IBM
Store Integration Framework Deployed at Canada's Largest Department
Store Retailer
TDK
Deploys KnowledgeBase.net Web Self Service
Blue
Cross of Northeastern Pennsylvania Selects edocs for Member Web Self-Service
Long & Foster
Transforms Service and Support with PeopleSoft® Enterprise CRM
Nation's
Largest Nonprofit Home Healthcare Agency Selects Avaya IP Telephony
Solution
Read
more news from this category
CRM
Magazine Recognizes SAS’ Leadership in Customer Intelligence
Maximizer
Software Named CRM Market Leader by CRM Magazine
RightNow
Serves 110 Million Customer Service Interactions During Second Quarter
2004
Microsoft
Business Solutions Recognized for Superior Customer Loyalty Management
Oracle
Claims 2004 Intelligent Enterprise Reader's Choice Awards In Two Categories
Read
more news from this category
Concerto
Software's Jim Mitchell Receives CRM Influential Leader Award
SAP
America Appoints Tom Byrne as National Vice President for State and
Local Sales
Aspect
Appoints Dirk Speas Senior VP for Worldwide Customer Services
Veteran
Sales and Marketing Experts Join ProClarity to Support Business Growth
Read
more news from this category
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