Monday, 30 August 2004 - Issue No 103 by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.

In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
Customers
Left In Limbo When Booking Holidays On the Web
Major
North American Companies Finds that a Stunning 41% Did Not Respond to
Emails
E-Business'
Ability to Satisfy Customers Edges Up But Still Below Average
Forrester
Research Projects US Online Retail Sales To Top $300 Billion By 2010
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more news from this category
Cubistix
Announces Release of CRM Front-End 2.0
iPhrase
and KnowledgeBase Solutions Join Forces to Deliver Content Authoring
Best
Software Announces New ACT! 2005
Travel
Industry Leaders Take Flight with Nuance Voice Automation
Cisco
and Microsoft Enable Partners to Offer SMB's Integrated Communications,
Customer Care
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more news from this category
Kintera
Acquires Kamtech Information Systems
Open
Solutions Inc. Announces Plans To Acquire Datawest Solutions Inc.
IBM
to Acquire Venetica
Altitude
Software Signs Partnership Agreement with Turkey-based TPG-NET
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more news from this category
Orange
UK Selects MyNetonomy As Customer Self-Service Platform
Stata
Labs Selects eGain's Multi-Channel Customer Service Software
Grand
Homes Selects Pivotal to Enhance the Home-Buying Experience
mobilkom
austria Selects Chordiant to Spearhead Multi-Channel, Multiwave Marketing
SAP®
Solutions to Manage One of the Largest Human Resources IT Systems in
the World
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more news from this category
RightNow
Joins Web Services Interoperability Organization
Business
Objects Recognized as a Leader in BI Reporting and Analysis
Astea
Mobile Solution Gains Popularity
Vignette
Powers Customer Self-Service Applications for Leading Global Organization
SAS
Receives CRM Excellence Award for 2004
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more news from this category
APAC
Customer Services, Inc. Appoints John J. Park to Its Board
Viryanet
Names UP’S Paul V. Brooks President and COO
Epsilon
Names George E. Steinbrenner Senior Director, Production Services,
New Business Development
Former
Sun Executive Joins Aberdeen Group as Vice President of Technology
Research
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more news from this category
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