Monday, 26 July 2004 - Issue No 102 by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.

In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
Capscan
Calls for Changes in Customer Communications
Customer
Loyalty Defined By Stereotypes
New
Study Reveals Sweeping Dissatisfaction With Customer Service Channels
Customer
Service Rivals Loyalty Programs in Business Travel Decisions
Recruiting
Tactics for Attracting Effective Call Center Representatives
Read
more news from this category
Azerity
Announces ProStart
Salesforce.com
Releases New salesforce.com Summer '04 Product Line
DialResults
Lowers Costs on Multi Site Call Centers through use of IP Technology
SAP
Extends Successful Maintenance Strategy
MicroStrategy
and IBM Deliver Joint Business Intelligence Solution
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more news from this category
Tele
Atlas and Oracle Engage in a Strategic Alliance
Pitney
Bowes Completes Acquisition of Group 1 Software
SupportSoft
to Acquire Core Networks
NSC
Presents Exclusive Partnership with David Yoho
Teleperformance
UK Confirm Merger
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more news from this category
Cummins
Engine Company Selects StayinFront for Integrated CRM Solution
New
Jersey Turnpike Authority Selects Verint
Astro
MEASAT Selects Amdocs
Integrated
Business Consultancy Selects Siebel CRM OnDemand
EHTC
Implements Scribe Insight
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more news from this category
Voice
Automation Shines in the Utility Industry
PeopleSoft
Named "Hottest Company" by Start Magazine for Third Consecutive
Year
"Dow
Jones Wealth Manager'' Wins Industry Recognition in 2004 Waters Rankings
ExactTarget
Signs More Than 400 Customers in the First Half of 2004; Adds 40 News
Positions
Salesnet
Announces New OEM Partnership To Expand Enterprise Distribution
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more news from this category
Blue
Martini Appoints Ron Franks Vice President of Professional Services
Open
Solutions Chairman & CEO Louis Hernandez, Jr. Named Finalist Of
Ernst & Young Entrepreneur Of The Year 2004 Award
Portal
Adds Seasoned Executive Frank Lee as Vice President, Customer Solutions,
EMEA
Embarcadero
Technologies Appoints Gary E. Haroian to Board of Directors
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more news from this category
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