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CRM2day >> CRM News Digest
Monday, 26 July 2004 - Issue No 102 by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.


In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

Capscan Calls for Changes in Customer Communications

Customer Loyalty Defined By Stereotypes

New Study Reveals Sweeping Dissatisfaction With Customer Service Channels

Customer Service Rivals Loyalty Programs in Business Travel Decisions

Recruiting Tactics for Attracting Effective Call Center Representatives

Read more news from this category

2. Products & Services

Azerity Announces ProStart

Salesforce.com Releases New salesforce.com Summer '04 Product Line

DialResults Lowers Costs on Multi Site Call Centers through use of IP Technology

SAP Extends Successful Maintenance Strategy

MicroStrategy and IBM Deliver Joint Business Intelligence Solution

Read more news from this category

3. Business Deals

Tele Atlas and Oracle Engage in a Strategic Alliance

Pitney Bowes Completes Acquisition of Group 1 Software

SupportSoft to Acquire Core Networks

NSC Presents Exclusive Partnership with David Yoho

Teleperformance UK Confirm Merger

Read more news from this category

4. Corporate Orders

Cummins Engine Company Selects StayinFront for Integrated CRM Solution

New Jersey Turnpike Authority Selects Verint

Astro MEASAT Selects Amdocs

Integrated Business Consultancy Selects Siebel CRM OnDemand

EHTC Implements Scribe Insight

Read more news from this category

5. Corporate Performance

Voice Automation Shines in the Utility Industry

PeopleSoft Named "Hottest Company" by Start Magazine for Third Consecutive Year

"Dow Jones Wealth Manager'' Wins Industry Recognition in 2004 Waters Rankings

ExactTarget Signs More Than 400 Customers in the First Half of 2004; Adds 40 News Positions

Salesnet Announces New OEM Partnership To Expand Enterprise Distribution

Read more news from this category

6. HR Watch

Blue Martini Appoints Ron Franks Vice President of Professional Services

Open Solutions Chairman & CEO Louis Hernandez, Jr. Named Finalist Of Ernst & Young Entrepreneur Of The Year 2004 Award

Portal Adds Seasoned Executive Frank Lee as Vice President, Customer Solutions, EMEA

Embarcadero Technologies Appoints Gary E. Haroian to Board of Directors

Read more news from this category


Submit your company's news stories to CRM Today and get in touch with the CRM marketplace and our 17,000+ associate members.

The email address for your subscription is !*EMAIL*!

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