Monday, 19 July 2004 - Issue No 101 by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.

In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
E-Government
Investment ‘Invisible’ to the Taxpayer
Consumer
Companies Expect New Products to Fuel Economic Rebound According to
Aberdeen Group Study
Telecom
Industry Poll: 'VoIP Revolution Has Begun
The
Customer Management Market Continues its Rebound as SAP Takes the Lead
T-Mobile
Ranks Highest in Customer Care Performance
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more news from this category
Primus
KnowledgeCenter 6.0 Worldwide Availability Announced
Onyx
Delivers an Economical Alternative to Hosted CRM
DialResults’ Converged
Communications Solutions for your Contact Center
ZEDA
and Corizon Announce Alliance to Target Contact Centre Market
IBM
and ClickSoftware Teaming
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more news from this category
HP
Lands Outsourcing Deals with MCI, Standard Register and TD Bank Financial
Group
Aprimo
Acquires UK based Then Ltd
Vodafone
Signs Global Framework Agreement With Amdocs
Avaya
and Microsoft Business Solutions Enable SMBs to Improve
Oracle
Reaffirms Intent to Acquire Peoplesoft
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more news from this category
SupportSoft
VoiceAssist™ Software Provides Enhanced Customer Service
for BellSouth
Democratic
National Convention Names Kintera As Official Website and Online Communications
Provider
Matsushita
Electric Works Chooses RightNow to Strengthen Customer Support in China
One
of the Largest Asian Banks Deploys NICE VoIP Solutions
Capgemini
Call Center Technology from ComputerTalk and NMS Communications
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more news from this category
Virtual-Agent
Services Announces Its 10th Contact Center Location
Witness
Systems Added to Russell 2000 Index
SAS
Moves Up Healthcare Informatics 100 List
Salesnet
On-Demand CRM Earns Two Prestigious Microsoft Certifications
CrystalVoice
Communications Wins Award
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more news from this category
Apropos
Technology Adds New Director and Appoints Chairman
Nuance
Appoints Glenn Cross Senior Vice President of Sales and Professional
Services
Salesnet
Appoints Chief Customer Officer
Envision
Names Ted Lubowsky as Vice President
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more news from this category
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