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CRM2day >> CRM News Digest
Monday, 19 July 2004 - Issue No 101 by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.


In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

E-Government Investment ‘Invisible’ to the Taxpayer

Consumer Companies Expect New Products to Fuel Economic Rebound According to Aberdeen Group Study

Telecom Industry Poll: 'VoIP Revolution Has Begun

The Customer Management Market Continues its Rebound as SAP Takes the Lead

T-Mobile Ranks Highest in Customer Care Performance

Read more news from this category

2. Products & Services

Primus KnowledgeCenter 6.0 Worldwide Availability Announced

Onyx Delivers an Economical Alternative to Hosted CRM

DialResults’ Converged Communications Solutions for your Contact Center

ZEDA and Corizon Announce Alliance to Target Contact Centre Market

IBM and ClickSoftware Teaming

Read more news from this category

3. Business Deals

HP Lands Outsourcing Deals with MCI, Standard Register and TD Bank Financial Group

Aprimo Acquires UK based Then Ltd

Vodafone Signs Global Framework Agreement With Amdocs

Avaya and Microsoft Business Solutions Enable SMBs to Improve

Oracle Reaffirms Intent to Acquire Peoplesoft

Read more news from this category

4. Corporate Orders

SupportSoft VoiceAssist™ Software Provides Enhanced Customer Service for BellSouth

Democratic National Convention Names Kintera As Official Website and Online Communications Provider

Matsushita Electric Works Chooses RightNow to Strengthen Customer Support in China

One of the Largest Asian Banks Deploys NICE VoIP Solutions

Capgemini Call Center Technology from ComputerTalk and NMS Communications

Read more news from this category

5. Corporate Performance

Virtual-Agent Services Announces Its 10th Contact Center Location

Witness Systems Added to Russell 2000 Index

SAS Moves Up Healthcare Informatics 100 List

Salesnet On-Demand CRM Earns Two Prestigious Microsoft Certifications

CrystalVoice Communications Wins Award

Read more news from this category

6. HR Watch

Apropos Technology Adds New Director and Appoints Chairman

Nuance Appoints Glenn Cross Senior Vice President of Sales and Professional Services

Salesnet Appoints Chief Customer Officer

Envision Names Ted Lubowsky as Vice President

Read more news from this category


Submit your company's news stories to CRM Today and get in touch with the CRM marketplace and our 17,000+ associate members.

The email address for your subscription is !*EMAIL*!

If you want to subscribe to this newsletter, send a blank message to crmnews@crm2day.com.

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