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com, we would not have gotten to our current situation where we are 'sold out' for the next six months," said Bob Allbright, Americas Region business development manager, JMJ Associates. "We've wisely leveraged the on demand model — in particular, salesforce.com's integration with Microsoft applications — to generate sales which has max'd out our delivery capability within six months of deployment."

With salesforce.com, JMJ Associates has been able to quickly and easily share customer data between salesforce.com and its existing Microsoft Word, Excel and Outlook applications to improve productivity while effectively tracking and managing its customer base, pipeline and financial forecasting. Users and senior managers in Europe and the United States can immediately access accurate and complete customer information and forecasts spanning sales, finance, human resource requirements and operations, improving efficiency and enabling the consulting firm to be much more far-reaching and profitable in its sales and consultant service delivery activities.

JMJ Associates has realized additional benefit from salesforce.com's complete customization flexibility and comprehensive functionality. Salesforce.com allows JMJ Associates to rapidly modify fields, tabs, and workflow to meet the global consulting firm's evolving needs. The 15th generation CRM service also effectively addresses additional business requirements such as contract and document management and analytics with customizable dashboards.

"Salesforce.com's CRM service was so comprehensive, and addressed so many of the features that we needed, it was clear that salesforce.com was the only choice for CRM that could be responsive to evolving needs," Allbright continued. "Salesforce.com was heads and shoulders above where I saw the Microsoft CRM team headed."

"The success of salesforce.com is a direct result of the success of our 9,500 customers," said Marc Benioff, CEO and chairman, salesforce.com. "Global companies are embracing salesforce.com because only the on demand model can deliver the functionality, integration and customization capabilities to support tangible results within months of deployment."