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Salesnet Customer Honored For Evolving Supply Chain Network With Online CRM

Salesnet Customer Honored For Evolving Supply Chain Network With Online CRM

Salesnet, a provider of online CRM software that drives sales effectiveness, announced that Tammy Craddock, founder of Jubilations Cheesecake, has been recognized by Supply & Demand Chain Executive magazine as a ‘Pro to Know.’ Craddock was singled out for her commitment to optimize her company’s supply chain technology and practices, specifically through Jubilations’ use of Salesnet’s online CRM service.

“Jubilations hit a growth spurt about three years ago where demand was high, the sales pipeline was full and I quickly realized it was time to find a technology provider to help us manage the process and capitalize on the opportunities available to us,” said Craddock. “Within weeks, we were up and running with Salesnet’s online CRM solution. We had access to real time sales information and a more predicable and dependable supply chain. Salesnet helped us easily customize and configure our 29-step sales process and has revolutionized our previously complex supply chain operations.”

Craddock and her sales team use Salesnet daily to gain insight and monitor demand across their distribution network— enabling quick adaptation of their supply to meet the needs of distributors. In addition, Salesnet’s solution provides Jubilations with the ability to measure customer activity and buying trends to determine what other products may be of interest to their target market. Overall, Salesnet empowers Jubilations to integrate many aspects its business, bringing sales and marketing efforts together with its supply and demand chain.

“We congratulate Jubilations on their success with Salesnet and commend Tammy Craddock for her foresight to understand the positive impact that online CRM could deliver to her business,” said Mike Doyle, chairman and CEO of Salesnet. “We are committed to helping our customers achieve sales success. The no-risk, software-as-a-service model commands us to earn their business every month. We do this by offering the results-oriented online solutions that are easy to acquire, implement, and own.”

Jubilations joins ranks with a number of companies who have achieved increased efficiency, effectiveness, and profitability by using Salesnet to support its sales organization. Other Salesnet customers recently recognized by the CRM industry include:

Sovereign Bank's, Salesnet deployment was selected by Aberdeen Group as one of the Top Ten CRM Implementations of 2003. Sovereign, a $40 billion financial institution with approximately 525 community banking offices, has significantly increased cross- and up-sell opportunities, leading to customers moving from an average of two products/services with the bank to about six.

Quill Corporation, a division of Staples, Inc., was named a CRM Excellence Award Winner from Customer Inter@ction Solutions magazine. Quill has experienced a month-over-month revenue growth of 10 percent. Further proof of the success of the implementation is that the sales team is reporting a 100 percent satisfaction rate with Salesnet.

Verifications Inc., a provider of employment screening services for Fortune 100 companies, was named a 2003 CRM Elite Award Winner by CRM magazine. Verifications has increased revenues by 60 percent in just 12 months following its Salesnet deployment.

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