Convergys' Infinys Billing Solution Implemented For German Telecoms Operator
Convergys' Infinys Billing Solution Implemented For German Telecoms Operator
Convergys Corporation (NYSE:CVG), a global provider of relationship management solutions, announced today the go-live of its Infinys(R) billing solution for T-Home in collaboration with ActiveBilling GmbH & Co. KG, a wholly owned subsidiary of Deutsche Telekom, the project manager. Deutsche Telekom's T-Home is a telecommunications operator in Germany and currently provides services to some 30 million fixed line customers and 13 million broadband subscribers.
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This important milestone is the first phase of a wider project to replace T-Home's billing systems for broadband and wireline subscribers with one Infinys-based solution. The second phase will see all the T-Home wireline customers migrated to the system with the benefit of enhanced functionality.
"We are focused on providing innovative solutions that fit the T-Home business strategy," said Riki Allon, Senior Vice President and General Manager for Convergys in Europe, Middle East, and Africa. "To this end, we are delighted with the trust and confidence shown by the T-Home business in Convergys solutions which will bring together all the critical business requirements as we move into Phase Two."
Convergys serves clients in the global communications industry by providing and managing billing and information software that addresses all segments of the communications industry. It combines business support system (BSS) software and operational knowledge in relationship management to provide solutions that enable clients to rapidly and cost-effectively provide services, capitalising on customer lifetime value.
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