Soffront Receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine

A CRM pioneer since 1992, Soffront offers a complete CRM solution that spans the enterprise with integrated CRM capabilities. Soffront CRM helps mid-sized companies or departments of larger companies be more competitive by better facilitating information with customers, employees, partners, and suppliers. Soffront offers a variety of implementation options including on-demand, on-site, host-to-purchase, and concurrent or named seats.

"Soffront has demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers," said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions.

The Ninth Annual CRM Excellence Award winners have been chosen on the basis of their product or service's ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer. The CRM Excellence Award is based on hard data: facts and numbers demonstrating the improvements that the winner's product has made in a client's business.

The CRM Excellence Award winners for 2008 can be found in the May and June issues of Customer Interaction Solutions magazine.

Soffront White Paper: Integrating Customer Support, Defect Tracking and Knowledge Management, an architecture for success