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CallCopy Appoints New CFO

CallCopy Appoints New CFO

CallCopy, Inc., a provider of call recording and quality monitoring software, today announced that Mark A. Studer, CPA has joined the company as chief financial officer (CFO). Studer brings more than 13 years of accounting, finance management and business development experience, most recently serving as CFO of Teleperformance USA, a division of Teleperformance SA.

As CFO of Teleperformance USA, Studer was directly responsible for creating, coordinating and evaluating all financial programs for the company, including budgeting and financial reporting. He also oversaw the approval and processing of revenue and expenditures, and helped increase earnings before interest, taxes, depreciation and amortization (EBITDA).

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Prior to his role as CFO, Studer was vice president of finance for Teleperformance USA where he was responsible for the company’s East division and acted as CFO for the company’s Canadian acquisition.

"Mark brings a tremendous amount of experience and understanding of our market, and everywhere he has been, he has played a critical role in the organization’s financial success," said Ray Bohac, president and chief executive officer of CallCopy. "We are experiencing tremendous demand in the marketplace for our call recording and quality monitoring solutions, and as a young company, we felt it was important to find someone of Mark’s caliber to ensure we are in the best position for growth. Mark’s expertise and insider understanding of our customers’ needs will prove invaluable as we continue to build CallCopy."

Prior to his senior executive roles with Teleperformance, Studer served as controller and CFO for CallTech Communications, an inbound customer contact support center that became a subsidiary of Teleperformance USA in May 2004. Studer started his professional career in 1995 as senior auditor at Deloitte & Touche, where he was responsible for planning, executing and documentation of client audits, compilations and finance reviews. A licensed CPA in the state of Ohio, Studer earned a bachelor’s degree in accounting from The Ohio State University and an MBA from Capital University in Columbus, Ohio.

"I have been watching CallCopy very closely as a board member, and have been very impressed with both the leadership and growth of the company," stated Studer. "I see a committed team of individuals that is very focused on delivering the best possible solutions to the marketplace and going above and beyond customer expectations. When Ray presented the opportunity to come on board as CFO, I knew the position would provide great excitement, challenges and opportunities. I look forward to working with Ray and the rest of the CallCopy team to build upon the company’s past success."

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