New Analyst Report Finds Wireless Expense Management Drives Down Mobility Lifecycle Costs

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Tangoe, Inc., a leading global provider of enterprise communications lifecycle management software and technology-driven services, today announced that it has underwritten the recent Aberdeen Group analyst report on wireless expense management (WEM) technology. The newly released benchmark report–entitled “Execute on Wireless Expense Management to Drive ROI”–found that Best-in-Class organizations achieved a 31 percent decrease in the cost of their wireless voice services by leveraging WEM solutions.

The study collected data from over 250 industry end-user organizations worldwide and found that organizations are increasingly deploying WEM tools to drive added value from their mobility investments. The authors of the report found that through an efficient combination of organizational capability and key enabling technologies–such as Tangoe’s mobile communications lifecycle management software and services–Best-in-Class organizations are achieving a 26% decrease in the total cost of mobile device management.

"Mobility deployments and their ongoing management require a holistic lifecycle approach to cost reduction. This is because mobile devices are distinct within the enterprise and are inherently un-tethered, giving them distinct obsolescence issues while being truly mission critical to the end-user. Because of this, enterprises must look for every opportunity to drive down wireless costs," explains Ralph Rodriguez, senior vice president of technology research at Aberdeen Group. "Best-in-Class organizations recognize the value of wireless spend visibility and are creating new ways of reducing the total cost of their mobility deployments."

Tangoe’s technology-driven, automated solutions and services drive fixed and mobile communications savings, providing best-of-breed functionality, solution scalability, and rapid ROI. Engineered to address the unique challenges across the complete range of mobile processes–from device, invoice and inventory management to reporting, provisioning and rate plan optimization to contract negotiation–Tangoe’s CommCare managed services for mobile communications offers the comprehensive functionality and services required to ensure optimal financial and process management over wireless-related costs across the enterprise.

“The research supports Tangoe’s own belief that a holistic, lifecycle approach to mobile voice and data expense management, led by a policy-driven strategy, is required to drive the maximum cost savings and strategic benefits to an organization,” commented Al Subbloie, president and CEO of Tangoe. “For many enterprises, the total cost of ownership for mobile devices is rapidly spiraling out of control. With close to three-quarters of a million devices under management, Tangoe has the unparalleled combination of deep experience, domain expertise, and unique technological assets required to lead the wireless expense management revolution.”