24-7 INtouch Ranked As A 2008 Top 50 Teleservices Agency

24-7 INtouch, a multi-channel contact center outsourcer announced today their ranking as a Top 50 Teleservices Agency for the third consecutive year by Technology Marketing Corporation’s (TMC(R)) Customer Interaction Solutions(R) Magazine. The company is acknowledged in two categories: Inbound International, increasing its ranking four positions from last year to #15, and Global Aggregate Inbound, ranking #43.

Customer Interaction Solutions magazine's 23rd Annual Top 50 Teleservices Agencies Ranking recognizes the top outbound and inbound teleservices agencies, both domestic and international, as well as interactive inbound, as measured by the amount of billable teleservices minutes they have completed during the past year.

"This is the third consecutive year receiving this honor, which represents a benchmark we continually strive to meet," says Patricia Fraser, Vice President of Operations at 24-7 INtouch. "It is important for us to remain consistent and reliable, especially as we continue to grow. We are pleased with our ranking increase in the Inbound International category, which validates our efforts, demonstrating our ability to maintain excellence and ensure scalability"

"Through this ranking benchmark, we are proud to be recognized as a large sized teleservice agency, but still continue to maintain and offer a ‘boutique’ approach," says Greg Fettes, President and CEO of 24-7 INtouch. "We emphasize the importance of quality service that’s flexible, and are delighted that it is valued to many with varying needs and recognized within the industry."

24-7 INtouch met the criteria set by the editors of Customer Interaction Solutions, and billable minutes were verified for accuracy and reliability. Companies were required to submit a letter of verification from each of its telephone service providers certifying the number of minutes for which the provider billed the agency during the 12 month period from November 1st, 2006 to October 31st, 2007.