| Latest CRM News |
| Research Reports |
| Products & Services |
| Business Deals |
| Corporate Orders |
| Corporate Performance |
| HR Watch |
| Submit your Story |
 by Document Type |
| Academic Papers |
| Articles |
| Case Studies |
| Presentations |
| White Papers |
| Research Reports |
| by Industry |
| Finance |
| Retail |
| Telco |
| Government |
| Healthcare |
| Utilities |
| Submit your Document |
| Editorial |
| Highlights |
| Experts Corner |
| Experts Panel |
| Ask the Experts |
| Books |
| Free Membership |
| Corporate Membership |
| CRM Software & Systems |
| Professional Services & Consultants |
| Analyst Groups & Research Services |
| Resources & Associations |
| Exhibitions & Conferences |
| List your Company |
| Home | | News | | Events | | Careers | | Library | | Topics | | Members | | Vendor Directory |
Clicksoftware Attains Gold Certified Partner Status in Microsoft Partner Program
ClickSoftware Technologies Ltd. (NasdaqCM: CKSW), the leading provider of mobile workforce management and service optimization solutions, today announced it has attained Gold Certified Partner status in the Microsoft Partner Program with a competency in ISV/software solutions, recognizing ClickSoftware's expertise and impact in the technology marketplace. As a Gold Certified Partner, ClickSoftware has demonstrated expertise with Microsoft technologies and proven ability to meet customers' needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage.
ClickSoftware's ServiceOptimization Suite gives service organizations the tools to streamline operations, reduce costs, boost productivity and increase revenues. Companies in a variety of industries such as utilities, telecommunications, home appliances, computer and office equipment, electronics repair, etc. rely on ClickSoftware products to strengthen customer relationships by ensuring the right field engineer with the right skills arrives at the right job at the right time. Companies use these products to complete a range of critical tasks, including automated schedule optimization, demand forecasting, capacity planning, mobile communications, reporting and trend analysis.
"Making our products as reliable, fast and intuitive as possible is paramount for our customers," said Nigel Clark, ClickSoftware's Vice President of Alliances. "This certification is a testament to our commitment to providing the end-to-end mobile workforce management and optimization technology that service organizations need to reduce operating costs and grow revenues. It also allows us to clearly promote our expertise and relationship with Microsoft to our customers."
ClickSoftware's ServiceOptimization Suite is built end-to-end on the Microsoft SQL Server 2005 platform using the Microsoft. NET Framework. ClickSoftware's solution also allows seamless integration for customers of both Microsoft Dynamics AX (ERP) as well as Microsoft Dynamics CRM. This integrated solution helps organizations respond more quickly to customer requests, and connect their business in real time with their mobile workforce.
"Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities," said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. "They need to trust in a company that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies. Today, Microsoft recognizes ClickSoftware as a new Gold Certified Partner for demonstrating its expertise providing customer satisfaction using Microsoft products and technology."
As one of the requirements for attaining Gold Certified Partner status, ClickSoftware had to declare a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner's capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.
The ISV/Software Solutions Competency recognizes the skill and focus partners bring to a particular solution set. Microsoft Gold Certified Partners that have obtained this competency have a successful record of developing and marketing packaged software based on Microsoft technologies.
The Microsoft Partner Program was launched in October 2003 and represents Microsoft's ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners' businesses be successful.
ClickSoftware's ServiceOptimization Suite gives service organizations the tools to streamline operations, reduce costs, boost productivity and increase revenues. Companies in a variety of industries such as utilities, telecommunications, home appliances, computer and office equipment, electronics repair, etc. rely on ClickSoftware products to strengthen customer relationships by ensuring the right field engineer with the right skills arrives at the right job at the right time. Companies use these products to complete a range of critical tasks, including automated schedule optimization, demand forecasting, capacity planning, mobile communications, reporting and trend analysis.
"Making our products as reliable, fast and intuitive as possible is paramount for our customers," said Nigel Clark, ClickSoftware's Vice President of Alliances. "This certification is a testament to our commitment to providing the end-to-end mobile workforce management and optimization technology that service organizations need to reduce operating costs and grow revenues. It also allows us to clearly promote our expertise and relationship with Microsoft to our customers."
ClickSoftware's ServiceOptimization Suite is built end-to-end on the Microsoft SQL Server 2005 platform using the Microsoft. NET Framework. ClickSoftware's solution also allows seamless integration for customers of both Microsoft Dynamics AX (ERP) as well as Microsoft Dynamics CRM. This integrated solution helps organizations respond more quickly to customer requests, and connect their business in real time with their mobile workforce.
"Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities," said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. "They need to trust in a company that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies. Today, Microsoft recognizes ClickSoftware as a new Gold Certified Partner for demonstrating its expertise providing customer satisfaction using Microsoft products and technology."
As one of the requirements for attaining Gold Certified Partner status, ClickSoftware had to declare a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner's capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.
The ISV/Software Solutions Competency recognizes the skill and focus partners bring to a particular solution set. Microsoft Gold Certified Partners that have obtained this competency have a successful record of developing and marketing packaged software based on Microsoft technologies.
The Microsoft Partner Program was launched in October 2003 and represents Microsoft's ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners' businesses be successful.
Other Latest News of this Category: