Home   | News   | Events   | Careers   | Library   | Topics   | Members   | Vendor Directory   
<Back
LiveTime Software Partners with Leading Italian Supplier of Compliance Solutions

LiveTime Software Partners with Leading Italian Supplier of Compliance Solutions

LiveTime Software, a leading provider of ITIL certified Web 2.0 Service Management, Help Desk and Customer Support Software, today announced the appointment of H@rlock Srl as a reseller for the Italian market. Milan-based H@rlock is a leading supplier of compliance solutions that also provides ITIL training and consultancy services. Giving significant focus to the pharmaceuticals industry, H@rlock will resell LiveTime Service Manager and LiveTime Help Desk throughout Italy.

"We look forward to introducing LiveTime's products to our customers," said Huub Commandeur,H@rlock's Business Development Director.

A Buyer's Guide to CRM Functionality

whitepaper
Answer a few questions to download a FREE whitepaper now.
What features are you looking for in a CRM Solution?
Lead tracking/management     Marking campaign tracking and reporting
Contract tracking/management Call center tracking and reporting
Sales pipeline forecasting/analysis
How many employees will work with this system? 
When do you need to have a CRM solution in place?
"LiveTime Service Manager's ease of use and low TCO are unusual amongst enterprise-level software products and I'm sure these benefits will be of considerable interest to the markets we serve, especially to the many Italian SME-sized organizations that need to address the same enterprise IT challenges, but with smaller budgets. With LiveTime's ITIL-Based solutions we can offer exactly this!".

"Italy's a challenging market where it's essential to make the right partnerships. H@rlock's business fits very well with ours and I look forward to a long and fruitful partnership." commented Mike Fellows, Managing Director of LiveTime's EMEA operations.

Other Latest News of this Category:
Traditional Payment Players Wary as "NonBank Wallet" Offerings Expand Online Payment Options
As Facebook Intros New Safeguards, Firms Are Still Open To Security Threats
Inside Sales Delivers Efficiency and Customer Intimacy Needed in Challenging Markets
UK Companies Confused by IT Puzzle
60% Of Organisations Get Significant Value From IT Activities