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House Opens Door To No-software Help Desk

House Opens Door To No-software Help Desk

A new Help Desk software service has been launched by international supplier House on the Hill - without any software installation required!

The firm’s SupportDesk Express solution allows share space in its secure data centre and lease its IT Infrastructure Library (ITIL) -based product. All security and back-ups are managed by House on the Hill.

“SupportDesk Express delivers the many benefits of our software but with the advantages of no installation of hardware or software,” said Managing Director Iain Broadhead. “Employing an external server to host a Help Desk takes away much of the worry of running it.”

The new service is aimed particularly at private and public sector organisations with modest budgets.

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Monthly payments mean the Help Desk can be accounted as as operational rather than capital expenditure.
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