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Everdream Asset Management and Everdream Desktop Management are immediately available for test drive, purchase, and deployment at http://www.salesforce.com/appexchange. The announcement was made today at Dreamforce 06, salesforce.coms User and Developer Conference.

Connecting Everdream to the AppExchange ecosystem of partners, customers, and prospects directly aligns with our goal of delivering utility-based desktop management, said Mark Hoffman, president and CEO of Everdream. The addition of Everdream on AppExchange enables salesforce.coms customers to improve their IT service and support for greater end-user satisfaction while enabling these companies to redeploy IT resources to more strategic initiatives.

Everdream Asset Management is a complete, on-demand service for discovering, tracking and reporting on the hardware and software assets of a company. The service discovers detailed asset information and uploads it to Salesforce Service & Support. Subsequent asset moves, additions, deletions and changes are captured by Everdream and regularly synchronized with Salesforce Service & Support. With one click, Salesforce Service & Support users can easily drill-down to detailed, accurate asset information for each of the contacts in their system. As a result, Service & Support users can improve first-call resolution rates, troubleshoot and resolve cases faster, and reduce on-site, desk side visits. Salesforce Service & Support users can also try, buy, and deploy Everdreams other Desktop Management services via AppExchange including Remote Access, Patch Management, Software Distribution, Virus Protection, and Online Backup.

Everdream Desktop Management is a complete, integrated offering of on-demand desktop management services which enable IT professionals to gain more control of their desktop management processes. With a simple Internet connection, IT professionals can activate Everdreams industry-leading desktop management services and platform through Salesforce so all of their desktop and laptop computers, regardless of location, are Everdream Protected. Everdreams services deliver greater management visibility into hardware and software assets including software and license compliance, better and more uniform desktop protection for unparalleled business uptime, and greater end-user satisfaction.

As the first asset and desktop management services in AppExchange, Everdream provides immediate value to Salesforce Service & Support users as well as IT users of Salesforce by making accurate asset information readily available and providing an integrated set of desktop management capabilities, said Matt Holleran, vice president, AppExchange partners, salesforce.com. The mash-up of these two services enables a company to access all service and support information in one seamless, easy-to-use interface.