Sugar Professional improves business performance by offering best-in-class campaign management, opportunity tracking, account management, sales forecasting and customer support capabilities while delivering advanced reporting and collaboration tools.
“The future of software is based on open applications integrated into a single service,” said John Roberts, chairman and CEO, SugarCRM. “The partnership between SugarCRM and WebEx delivers to customers an end-to-end on-demand solution to manage customer relationships.”
Sugar Professional is one of the many applications users will be able to access through their personal WebEx Connect workspace and the WebEx Connect grid of partner applications. WebEx Connect is the first application platform specifically designed for on-demand collaboration and third party application integration. Powered by the MediaTone Network, a unique composite collaboration and application platform, WebEx Connect will allow users to integrate data from multiple applications and create a collaborative workspace custom designed for their particular workflow and business process. By leveraging open Web 2.0 protocols and collaborative WebEx connector APIs, WebEx Connect will make it easy for developers to adapt on-demand, desktop and enterprise applications to the platform or create new composite applications.
“SugarCRM delivers flexible, best-in-class CRM for companies of all sizes,” Subrah Iyar, chairman and CEO, WebEx. “Sugar Professional and WebEx Connect provide a blended CRM-Collaboration solution that reduces cost and complexity.”
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