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Saratoga Systems Receives Real Time CRM Software Award for Saratoga CRM Enterprise Software
Saratoga Systems, a global provider of CRM solutions since 1987, announced that Saratoga CRM 6.5, the company’s enterprise customer relationship software package, was selected by ISM Inc., Customer Relationship Management (CRM) strategic advisors, as a Real Time CRM Software Award winner for 2006. This award follows ISM’s recognition of Saratoga CRM with the Top 15 CRM Enterprise Software Award for 2006 earlier this year.
“The Real Time CRM Awards, in its inaugural year, will serve as the industry benchmark for the future of the Real Time Enterprise,” said Barton Goldenberg, founder and president of ISM. “The software industry is confronting the future of CRM with its movement towards real time functionality. Saratoga is among the leaders of real time
“Saratoga Systems is committed to giving customers access to CRM data in real-time as part of their competitive edge,” said Al Smith, president of Saratoga Systems. “That commitment is reflected in a number of new technologies we recently brought to market, including Apresta, our wireless solution to deliver real-time data to handheld devices such as Pocket PC, BlackBerry and Treo, and our patented technology to speed database synchronization. Our objective is to give our customers access to the most up-to-date customer information wherever and whenever they need it.”
Saratoga CRM was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md., headquarters. Each package was rated according to five real time solutions criteria, which include Real-Time Dashboard, Rapid Application Development tools (RAD), Workflow building tools, Business Object Configuration and Mobile-Device Implementation.
The movement towards Real Time functionality in CRM led ISM to add five new Real Time criteria in its 2006 CRM software reviews. CRM vendors with the most comprehensive Real Time functionality were selected from the five criteria and as recipients of the 2006 ISM Real Time CRM Awards.
