Entellium CRM Earns Top Scores for Usability and Cost

"Industry analysts have consistently validated Entellium's award-winning solution as a highly robust sales force automation tool that is also the easiest to use and the greatest value" said Paul Johnston, CEO of Entellium.

"The mid-market has a clear choice when it comes to CRM, and companies are realizing that they don't have to compromise on features to have a simplified user experience at a reasonable price."

A Superior CRM Value

The report finds that Entellium "has an innovative modular pricing model and bundles features like wireless access, API access, and partner portals to offer one of the lowest prices on the market." The participants, which also included Salesforce.com, Siebel Systems and RightNow Technologies, were evaluated based on approximately 160 criteria combining data from real-world lab testing and vendor research with strategic market analysis and customer reference checks. In this extensive review, Entellium also received a perfect 5.0 score for its lead management, multiple sales processes, and free global support which includes live training and 24/7 live chat over the web.

Premium Lead Management

Entellium's lead distribution engine gives sales management more control over how leads flow through their organization. The company is the only vendor that automatically distributes leads evenly among sales reps ("round robin") or via "ratios" so more experienced sales reps get a higher portion of incoming leads.

Powerful Sales Workflow

Entellium's support for multiple sales processes gives sales organizations the flexibility to follow unique sets of best practices for each type of opportunity - all on the same CRM system. Now major accounts, channel partner sales, direct sales, and inside sales can each have their very own definable sales process.

Guided Deployment

Entellium makes sure businesses get off to a good start with its unique JUMP-START Program. This free customer-paced deployment process is the simplest, most high-touch and effective customer training in the industry.