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BenchmarkPortal Customers Receive Complimentary CCNG Membership

BenchmarkPortal Customers Receive Complimentary CCNG Membership

BenchmarkPortal is excited to announce a new partnership with CCNG, the industry's leading network of call center managers and call center professionals. The partnership enables each CCNG member to take advantage of BenchmarkPortal's unique RealityCheck™ Benchmarking Service and offers BenchmarkPortal clients and customers a complimentary one-year CCNG Individual Membership ($475 value).

CCNG is the number one industry advocate for call center managers -- providing programs on a local, regional, national and virtual basis. CCNG members are motivated call center management and industry professionals dedicated to the exchange of working knowledge and best practice strategies for the advancement of call center operations and call center professionals.

The ABC's of Choosing a CRM System

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What features are you looking for in a CRM Solution?
Lead tracking/management     Marking campaign tracking and reporting
Contract tracking/management Call center tracking and reporting
Sales pipeline forecasting/analysis
How many employees will work with this system? 
When do you need to have a CRM solution in place?
CCNG offers membership at the corporate, group, and individual level, and through CCNG, members can:

• Learn how to develop and implement sustainable improvements in the performance of your call center agents and teams.

• Develop knowledge of current best practice tools, processes, and strategies, and their impact on business goals.

• Receive access to tools and programs by which they can quantify call center performance and its impact on the enterprise.

• Grow as a call center professional and expand their contributor across their organization and throughout the industry.

BenchmarkPortal encourages you to take advantage of our newest partnership and this exceptional offer from CCNG. To establish your membership through this special offer, contact CCNG at 1-800-840-2264 and mention this offer.

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