| Editorial |
 From 0 to 90 in Four Easy Steps: A Marketing Operations Maturity Model
Marketing operations is in the midst of a major revolution. While the tools of marketing have changed dramatically over the past 25 years, the operational systems and processes have remained relatively stagnant. Most organizations use desktop productivity tools and e-mail to plan, deliver, and ultimately execute their marketing activities.
Read more... | |
| Highlights |
 The ROI from the Socialprise
The amount of rich, unstructured data living on social Web sites continues to expand everyday due to the popularity of the Facebooks and Twitters of the world. This has the potential to offer salespeople a more updated, personalized view of leads than standard CRM applications alone can grant.
by Umberto Milletti, CEO
Read more... | |
| What's
New? |
 The proliferation of new contact center delivery locations globally has done little to allay fears of wide-spread price and attrition increases for outsourcing vendors.
|
| |
|
|
 Sage Launches Human Resources Software in the UK
Business management software provider Sage (UK) Limited today announces the launch of its new HR Software, Sage 50 HR 2007....
Advanced Communications Announces the Official Final Release of Advanced CRM Solution
Advanced CRM version 2.0 features online sales solution integrated with live chat and ticketing. It has many advanced features, a...
Transcom WorldWide SA Acquires Austrian Debt Collector IS Inkasso
The Swedish-controlled, Luxembourg-based customer relationship management (CRM) solutions and debt collection services provider Transcom WorldWide SA said on Monday (3...
More Profits with VoIP Termination Business Plan
Business sector has being expanding by folds and leaps and with this the competition to survive in the industry while...
WebROI: Service with a smile ... but no staff
For the growing number of companies launching with little or no staff, serving customers round the clock - when they...
Graham Technology a Strong Performer in Human-Centric BPMS for Banking and Investments
Graham Technology, a provider of customer-oriented business software and services, today announced that it has been identified as a Strong...
Kintera Connect Partner Program Welcomes New Merchant Partner, EZ Prints
Kintera® Inc. (NASDAQ: KNTA) today announced that EZ Prints, a leading private-label digital photofinishing, fulfillment and technology solutions firm, has...
TeleTech@Home Delivers Better Customer Service with Home-Based Workforce
TeleTech Holdings Inc., one of the largest and most geographically diverse global providers of business process outsourcing (BPO), today launched...
Pythagoras Solves Relationship Theorum
Pythagoras Communications, a Microsoft Gold Partner, has signed up to resell SalesCentric's Relationship Charts software, enhancing its current Microsoft Dynamics...
Disaster Recovery OnDemand Announced by Promero
Promero today announced the deployment of its Disaster Recovery OnDemand software solution. The solution enables companies to maintain their local...
Lockton Launches Business Resilience to Protect Against Emerging Technology Risks
Lockton has designed an exclusive insurance product called Business Resilience in partnership with Kiln, an international insurance and reinsurance underwriter....
Ezwim Launches Total Telecom Management 8.3
Ezwim the leading Software-as-a-Service provider for Telecom Expense Management services, today announced the launch of Total Telecom Management 8.3 (TTM...
TalkTalk Enterprise Offers UK Businesses True Telecom Value
TalkTalk Enterprise, from communications retailer The Carphone Warehouse, is continuing to revolutionise the way small businesses buy telecoms solutions, with...
New Survey Finds Compliance Costs Remain High for Banks
As anti-money laundering (AML) regulation continues to grow, the cost of conducting KYC checks on new counterparties and dealing with...
BT Web Clicks Service Helps Small Businesses Reach New Internet Customers
A new search engine marketing service - BT Web Clicks - helps small businesses to reach new customers over the...
AER Arann Says no to Check-in Charges
Aer Arann, one of Europe's fastest growing airlines, confirmed today that it has no plans to introduce check-in charges on...
Belk and IBM Strengthen Outsourcing Relationship
Belk, Inc., the largest privately owned department store company in the United States, and IBM today announced that Belk has...
Softlab Recruits a Leading Contact Centre Specialist as Part of its Consultancy Growth Plan
Softlab Limited has recently recruited Elisabeth Olafsdottir into its Customer Management practice. Elisabeth is focused on Contact Centres specifically assisting...
Coremetrics Rolls Out Tailored SMB Solutions
Coremetrics, a provider of marketing optimization solutions, announced the availability of 'Coremetrics SMB Solutions' online marketing packages, enhanced specifically to...
CBN Introduces High-Bandwidth Services to Indonesia’s Businesses Using Nortel Metro Ethernet Solutions
Customers of Cyberindo Aditama (CBN), Indonesia's largest Internet service provider, can now share high-bandwidth, real-time services such as VoIP and...
[
1 ]
[
2 ]
[
3 ]
[
4 ]
[
5 ]
[
6 ]
[
7 ]
[
8 ]
[
9 ]
[
10 ]
[
11 ]
[
12 ]
[
13 ]
[
14 ]
[
15 ]
[
16 ]
Next
|
|
 |
|
|
|
by Document Type
