| Editorial |
 CRM Forgot Something – The Marketing Department
I know that everyone has their favorite CRM joke to tell at parties already at this point. But to be fair, CRM did give the IT department an agenda and lots of work building all those databases. Wait a minute I thought CRM was supposed to deliver a single customer database?
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| Highlights |
 e-PRM: the importance of quality prospect email marketing
The email medium has for too long been viewed as a cheap and ‘easy’ way of marketing to customers. It is this attitude however, that has led to the prevalent SPAM label associated with email messaging.
by Amanda Ling, , Associate Director of Data Intelligence
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| What's
New? |
 TowerGroup estimates that nearly 24 million consumers are currently active users of online banking bill payment in the U.S., and that the volume of online bill payments will reach 3.87 billion transactions by 2012. However, the success of online bill pay has also increased delivery and support costs for financial services institutions.
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 Gartner Says Worldwide Software as a Service Revenue in the Enterprise Application Software Markets to Grow 21 Percent in 2007
Worldwide total software revenue for software as a service (SaaS) within the enterprise software markets is projected to surpass $5.1...
Pio-Tech Improves Customer Service, Sales, and Marketing Using Soffront CRM
Soffront® Software Inc. (www.soffront.com), the leader in mid-market CRM software, today announced that Pioneers Information Technologies Co. (Pio-Tech) is...
iCentera Taps IBM Search Software to Help Portal Clients Find and Access Important Business Information
IBM (NYSE: IBM) announced today that iCentera has selected IBM search software to provide its more than 65,000 client portal...
Sun Microsystems Announces StarOffice Software Suite to be Distributed Through Google Pack
Sun Microsystems, Inc. (Nasdaq: SUNW) today announced that its award-winning
office productivity software, StarOffice, is now available through the Google...
Citrix to Enter Server and Desktop Virtualization Markets with Acquisition of XenSource
Citrix Systems, Inc. (Nasdaq:CTXS), the global leader in application delivery infrastructure, today announced a definitive agreement to acquire XenSource, Inc....
Business Objects Leaps Into Top Three in Corporate Performance Management Through Acquisitions
Business Objects (Nasdaq:BOBJ)(Euronext Paris ISIN code: FR0004026250 - BOB), the world’s leading provider of business intelligence (BI) solutions, announced that...
AMD Empowers Channel Partners with New Product and AMD Validated Solutions Program Offerings
Further demonstrating its ability to add value and enable differentiation for solution providers to compete, AMD (NYSE:AMD) today announced enhancements...
eOn Communications Launches VoIP Telecommunications Services Partner Program
eOn Communications Corporation™ (NASDAQ: EONC), a leading provider of telecommunications solutions, today announced the availability of its Business Connect Partner...
Vignette Imaging and Workflow Solution Features Advanced Desktop and Microsoft Integration
Vignette (NASDAQ: VIGN) today announced it has added significant usability and integration improvements to its Imaging and Workflow solution. The...
Customer Centricity and Product Innovation Fuels Rapid Customer Adoption for Oracle On Demand and Oracle's Siebel CRM On Demand
Oracle today announced that Oracle's Siebel CRM On Demand and Oracle On Demand have achieved significant customer traction, further extending...
GigaBeam Announces Further Penetration in European Market Following Milestone Order for Proprietary Wireless Broadband Technology in United Kingdom
GigaBeam Corporation (NASDAQ:GGBM), deploying WiFiber(R) "wireless fiber optics" technology to economic centers across the globe, announced today that it has...
MedPartners to Implement the ikaEnterprise System as its Total Technology Outsourcing Solution
MedPartners, a joint venture between Lutheran Health Network and Three Rivers Medical Associates Independent Physician Association has contracted with ikaSystems...
Synchronica plc Signs Breakthrough Contract with Sun Microsystems
Synchronica plc (AIM: SYNC.LN), the mobile synchronisation and device management company, is pleased to announce that it has signed a...
Safeguarding Personal Information Calls for a More Comprehensive Approach by Financial Services Institutions
New research from TowerGroup finds that businesses are not doing nearly enough to prevent the loss or theft of customers'...
Motive Reports Continued Business Progress In 2007 First Half
Motive, Inc. (OTC: MOTV), a leading provider of service management software for broadband and mobile data services, reported today that...
China Voice Holding Corp. Completes Acquisition of Dial-Tone Communications
China Voice Holding Corporation (OTC:CHVC-News), a provider of Voice over Internet Protocol (VoIP) communications, Office Automation and Wireless Solutions for...
InSync Software, Inc. Offers RFID-Driven Returnable Asset Tracking Solution
InSync Software, Inc., the San Jose-based RFID and sensor-driven software company, today announced the immediate offering of an RFID-Driven Returnable...
Autonomy etalk's Qfiniti VoIP Technology Receives Prestigious Award From Customer Interaction Solutions Magazine
Autonomy Corporation plc , a global leader in infrastructure software for the enterprise, today announced that Technology Marketing Corporation's (TMC)...
The Fuze Suite Speaks SalesForce.com
Providing an aggregate best of breed sales and customer care solution, Callahan & Associates and Fuze Digital Solutions have successfully...
Callidus Software and The ReThink Group Announce Service Alliance
Callidus Software, a leader in Sales Performance Management (SPM), and The ReThink Group, a leading European managed services and resourcing...
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